Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.4

About this business

Location details

1475-B Holcomb Bridge Rd, Roswell, GA, 30076, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.442 reviews
Select a rating
Kevin Kernan's profile image
Kevin Kernan 
3 months ago

I stopped by this Chase branch recently and was really impressed. While I was being helped, I noticed an elderly woman at the next window who was having a hard time understanding her finances. The teller working with her showed incredible patience, care, and kindness—walking her through everything slowly and making sure she felt comfortable. It honestly felt more like a small-town community bank where everyone knows each other, not a Chase branch in Atlanta. You can tell the staff here truly care about their customers. A rar... read more

Christopher McNair's profile image
Christopher McNair 
6 months ago

BANKER NATASHA IS THE ABSOLUTE BEST!!! Never in my life have I ever recieved such top notch, stellar customer service like I have with Natasha. Not only did she help me in a serious time of need by fixing a huge issue I had, but she personally took the time out to go over my finances and teach me about investing. She is the reason why I am on the right track with my finacial future and I can't thank her enough. If you stop by this branch introduce yourself to her and show her lots of respect, she has earned it. Who ever she ... read more

Y's profile image
Y 
6 months ago

TERRIBLE CUSTOMER SERVICE! The clerk in the counter have a BAD ATTITUDE! She is so UNPROFESSIONAL!!!! I will make sure the district manager knows how she really is and what unprofessional employee he have working in the counter. I DO NOT RECOMEND THIS BRANCH. 

Frank Young's profile image
Frank Young 
a year ago

I'm posting a review concerning the Chase bank branch located near Publix, Georgia 400, and KIng's Market in Roswell Georgia. I encountered a teller who identified herself as Adena Chin. She needs a course in interpersonal skills. Very unfriendly, combative, and has an attitude in my opinion. The other Chase branches I go to in Alpharetta and Roswell are great. Sam, who I assume is still the manager there as well as the branch at Holcomb and Alpharetta Highway, is a good guy, but the person seemingly supervising this African... read more

Nik Pet's profile image
Nik Pet 
2 years ago

This bank is insanely run down. Their drive up ATM is permanently out of service and the after hours interior ATM can't ever be accessed because the card reader on the door is also permanently out of service. Place might as well not exist 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 42 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com