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Chase Bank

3.3

About this business

Location details

1475-B Holcomb Bridge Rd, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.343 reviews
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Luiz Ribeiro's profile image
Luiz Ribeiro 
a month ago

The worst experience ever, lazy staff, I went there to make a cashier check, they couldn’t verify me send a message for my phone and they fussed to another way, there 5 different way to do it, I spoke with manager and she treated me very badly, I went to another Chase bank and had the same problem, but they try again another way so got the cashier check. 

Kevin Kernan's profile image
Kevin Kernan 
11 months ago

I stopped by this Chase branch recently and was really impressed. While I was being helped, I noticed an elderly woman at the next window who was having a hard time understanding her finances. The teller working with her showed incredible patience, care, and kindness—walking her through everything slowly and making sure she felt comfortable. It honestly felt more like a small-town community bank where everyone knows each other, not a Chase branch in Atlanta. You can tell the staff here truly care about their customers. A rar... read more

Christopher McNair's profile image
Christopher McNair 
a year ago

BANKER NATASHA IS THE ABSOLUTE BEST!!! Never in my life have I ever recieved such top notch, stellar customer service like I have with Natasha. Not only did she help me in a serious time of need by fixing a huge issue I had, but she personally took the time out to go over my finances and teach me about investing. She is the reason why I am on the right track with my finacial future and I can't thank her enough. If you stop by this branch introduce yourself to her and show her lots of respect, she has earned it. Who ever she ... read more

Y's profile image
Y 
a year ago

TERRIBLE CUSTOMER SERVICE! The clerk in the counter have a BAD ATTITUDE! She is so UNPROFESSIONAL!!!! I will make sure the district manager knows how she really is and what unprofessional employee he have working in the counter. I DO NOT RECOMEND THIS BRANCH. 

Frank Young's profile image
Frank Young 
a year ago

I'm posting a review concerning the Chase bank branch located near Publix, Georgia 400, and KIng's Market in Roswell Georgia. I encountered a teller who identified herself as Adena Chin. She needs a course in interpersonal skills. Very unfriendly, combative, and has an attitude in my opinion. The other Chase branches I go to in Alpharetta and Roswell are great. Sam, who I assume is still the manager there as well as the branch at Holcomb and Alpharetta Highway, is a good guy, but the person seemingly supervising this African... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 43 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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