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Chase Bank

3.0

About this business

Location details

6825 S Broadway Ave, Tyler, TX, 75703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.064 reviews
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Brianna Ridgley's profile image
Brianna Ridgley 
a week ago

Ethan helped us and was so incredibly kind!! So personable and incredibly helpful! 10/10!!! 

Jaiha Wilson's profile image
Jaiha Wilson 
4 weeks ago

Went into the branch to get some clarification on an issue that I was unable to get assistance with on the customer service line. Spoke with nice young man teller who referred me to the branch manager. Unfortunately, that’s where my experience went south. I attempted to ask some questions to better understand the issue and what was going on. The manager was rude and did not try to explain anything. He passed the blame to others, was unable to respond to my questions with appropriate customer service, and basically offered me... read more

Joseph Gorman's profile image
Joseph Gorman 
a month ago
Russell Popp's profile image
Russell Popp 
2 months ago

Most inconvenient bank I’ve ever been to. Can’t just walk in and handle business… everything needs an appointment. I’ll never bank here! 

Mark Duggan's profile image
Mark Duggan 
5 months ago

If you look through the other reviews you'll see the same problems...been with these guys for 2 years..and for 2 years when I have called in, NOBODY ANSWERS , then it either hangs up or sends you to a call center overseas to people who don't even speak English. The last few weeks ive had numerous fraudulent charges on my account. Went in person to the bank and thought I had the issue corrected..NOPE. I have spent 3 and half hours this morning to try and talk to an actual bank employee at the branch I use...NOPE, nobody answe... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 64 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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