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Chase Bank

2.8

About this business

Location details

8593 Irvine Center Dr, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.862 reviews
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Thomas Hourigan's profile image
Thomas Hourigan 
a month ago

I’d especially like to shout out Emily Kwong, who was immensely helpful in setting up my Chase checking and savings accounts. I came in on very short notice and needed to get my accounts set up as soon as possible, and she was incredibly accommodating. She provided exceptional service and genuinely went above and beyond to help me work out the best setup for my needs. 

SARASWATI IYER's profile image
SARASWATI IYER 
2 months ago
Eldred Powers's profile image
Eldred Powers 
3 months ago

I just tried to open a Chase Total Account with Joint access and Cynthia failed to mention the other ways to waive the monthly service fee of having deposits into the account which I said would have going into the account. She just said "do your research". I tried calling the branch but had no luck getting to anyone. I did not like her undertone and unwilling to help. 

Iva Aquino's profile image
Iva Aquino 
5 months ago

Been coming here for years teller are amazing esp the guys never has any issue here, but this past few weeks I had an issue me not being able to cash out of the country even I ask them to unblock my account staff didn’t verify who I am prior to my visit general Manager here lady is so dismissive saying it was noh chase mistake cont to make up lies w no proof that machines are broken in Asia how did this person become a manager in the first place Chase bank please train your staff better. Saying no other ways to help or preve... read more

Zara Khakpour's profile image
Zara Khakpour 
6 months ago

It really depends on who assists you. The experience can range from above-and-beyond five-star service to a very frustrating and rude interaction that feels like zero stars. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 62 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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