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Chase Bank

1.7

About this business

Location details

2715 S 99th Ave, Phoenix, AZ, 85353, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
1.7152 reviews
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James Taylor's profile image
James Taylor 
a month ago
Luis “Mr.Kopriti” Glinos's profile image
Luis “Mr.Kopriti” Glinos 
a month ago

I’ve banked at this branch for years and, while routine banking has been fine, their notary service has been consistently disappointing. My living will required two non‑related witnesses; employees can’t witness, and I wasn’t offered any alternatives. On a later visit, I was told I needed an appointment—even though the lobby was empty—and this came directly from the notary. After multiple similar letdowns, I’m giving this location 2 stars and considering switching banks. 

marie penaloza's profile image
marie penaloza 
2 months ago

The service here at this branch is horrible. Every single time that I go in the bank is an awful experience. My parents have been banking with Chase for a very, very long time. Unfortunately, they are elder and sick. I had to become their POA. And take care of their finances, even though I have all my paperwork in regulation as a POA I always get harassed by the employees it doesn’t matter what time a date it doesn’t matter whom it is. It’s the same thing all the time. It’s very sad and frustrating that not only do I have to... read more

jennifer ontiveros's profile image
jennifer ontiveros 
5 months ago

Fix your ATMs 

Kristy Johnson's profile image
Kristy Johnson 
6 months ago

The branch manager told me what I did outside of the bank, I told him he wasnt there and not to gaslight me and he kicked me out of the bank just now. I will be reporting him to Chase. I cannot imagine this is acceptable behavior of a Branch Manager. I told him he is so unprofessional and he shut the slider door on my face. Chase will be hearing from me. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 1.7 star rating with 152 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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