Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

7707 N Knoxville Ave, Peoria, IL, 61614, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.573 reviews
Select a rating
Steve Cusac's profile image
Steve Cusac 
on Google
a week ago

Never been treated s9 bad and denied 

Jacob Irish's profile image
Jacob Irish 
on Google
a week ago

I just want to say thank you so very much for only having one branch and ATM in all of the Peoria, Pekin, East Peoria area. I'm being sarcastic I'm over this level of service. Photo from a Sunday afternoon at 4pm. 

Alex Rodriguez's profile image
Alex Rodriguez 
on Google
a month ago

We went to this Chase because my girlfriend’s account was hacked and had fraud. As soon as we stepped him we were greeted with a smile and Nancy took us into her office. She was very personable and had phenomenal customer service skills. Before we left she made sure everything was working and even went out of her way to make a couple of calls when the ATM wasn’t recognizing the new card. We got everything handled. Thank you, Nancy. 

Darwin Amaya (DNA TV)'s profile image
Darwin Amaya (DNA TV) 
on Google
a month ago

I drove 40 minutes 3 times to the Chase Peoria IL agency to open an account for my 14 year old daughter. But they didn't help me because I arrived 20 minutes before the agency closed. The customer service people were talking and making jokes with each other and they didn't help me, they told me to come back another day. If the agency closes at 5pm and stops serving at 4:40pm, why don't they change the schedule? As a customer I felt trampled by their negligence. The bank has all the information about me and my daughter to be ... read more

Titan Fahnestock's profile image
Titan Fahnestock 
on Google
2 months ago

Went to cash a check they said I had to get another check issued because my last name was spelled wrong I went got another check issued went back and then they told me it was too much money to cash banks are terrible I’d never bank here … 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 73 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com