Chase Bank

Jasmine Luong 

on Google

2 weeks ago

I usually have a great experience here since I come often, and the staff is always so nice. However, today was different. A lady named Leticia (or something like that) was extremely rude. I was simply asking a question—if it couldn’t be done, that’s fine, but there’s no need to be rude about it. As the front-facing person that customers first encounter, it’s important to represent the branch with respect and professionalism. 

Timothy Silva 

on Google

a month ago

This review pertains to Chase bank in general. My folks who recently passed away (ages 96 and 93) were the victims of debt card wire fraud (caregiver used a cash app to send over $3K to her son). In addition, she stole the monthly statement that contained the first instance of the fraud. Long story short, after combing through all of the bank records we found the first fraud after having submitted claims for the remainder, many of which exceeded the 60 day cutoff for reimbursement. Once we submitted a claim for the first ins... read more

Samantha Yager 

on Google

a month ago

I've had nothing but bad experiences at this branch location. 

Eloise Binder 

on Google

a month ago

Poor poor customer service, I have been a customer for over 16 years and had to be screened three different times out of this branch location. I found that weather, and didn't want to call it as I thought. So I decided to go back 3 days later, to cash a check. That I have cashed on this Bank for more than 15 years. The matching funds were there. But I was told by the same teller and his supervisor that the check had to be for deposit only. I demanded that he give me an answer other than I'm not sure.. I wanted to get upset, ... read more

Kevin Nguyen 

on Google

4 months ago

their ATM machine always down