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Chase Bank

3.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

4101 Cross Timbers Rd, Flower Mound, TX, 75028, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.318 reviews
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Jeff Muday's profile image
Jeff Muday 
on Google
7 months ago

Zach Hernandez is the by far best client manager you’ll find, he knows his stuff and wants to help you. He’s also just a pure, nice guy. That’s how this entire branch is: extremely helpful, nice, and will find the best options Chase has that you probably don’t know about. 

James Privitt's profile image
James Privitt 
on Google
7 months ago

Best bank I’ve worked with. Always great and professional attitudes. Most importantly, they’ve saved me thousands with offers and benefits. They make themselves available, and will find options for whatever your financial goal. 

Tyler Tackett's profile image
Tyler Tackett 
on Google
a year ago

Took my elderly mother in to handle some banking. A “manager on duty” Zack, tried to bully my mother into set up accounts she did not need. It is extremely sad that people are like this in the world. Had I not been there who know what he would have signed her up for. We had very specific instructions and when we resisted he was very aggressive and rude. My mother is in a wheelchair and elderly. He looked at her and said well maybe this is not the bank for you then. My mother has been a customer her entire life . We were maki... read more

Tyler Thomas's profile image
Tyler Thomas 
on Google
a year ago

Avoid at all costs. Especially if the teller's name is America. I tried to do a wire and it took 5 tries to get the number right. Wires do not have a way to recoup the funds if they are sent wrong! Another time we needed a notary and what a suprise but America is their one and only qualified Notary. She did not write her whole name and needed to be reminded to use her stamp! The paperwork was rejected and now needs to be redone. I have called Chase and talked to the branch manager Guillermo Hernandez more than once. Every ti... read more

Jimmy Cho's profile image
Jimmy Cho 
on Google
a year ago

I wanted to take a moment to express my gratitude for the outstanding service I received from Zachary Hernandez at 4101 Cross Timbers Rd, Flower Mound, TX 75028, during my journey to open a new business checking account. Even when my business credit card was declined, he made multiple attempts to work with a reconsideration team on my behalf. I was impressed by the attention to detail and the personalized approach in addressing my specific business needs. Unfortunately, due to my current situation necessitating a business cr... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 18 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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