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Chase Bank
- Banks
- Irvine, CA
About this business
Location details
13128 Jamboree Rd, Irvine, CA, 92602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Extremely disappointed with the customer service at this Chase branch. I arrived an hour before closing simply trying to update my account information, but was turned away by a staff member the manager, bald dude with a beard, who was dismissive and unhelpful. Instead of offering a solution or accommodating a customer during business hours, he acted as though he was doing me a favor just by being there and told me to come back--ignoring the fact that most customers also work during standard banking hours. Banking should be a... read more
I stopped to get cash at the ATM at this branch but it was not working so I went inside the bank. KATELYN cashbox #03 has the worst attitude of ANY bank teller that I have encountered! She did not greet me, did not count the cash nor did she ask if I needed anything else! Whatever is going on with her personally, she needs a reality check that she is representing CHASE BANK! I will avoid this branch at all costs moving forward and have advised plenty of others as well. No one needs to tolerate her bad days!
I wanted to share my experience with Chase Bank because they truly helped me during one of the most difficult financial situations I’ve faced. A few years ago, I made mistakes with my credit card and ended up accumulating around $12,000 in debt. I take full responsibility for it. It was my fault, and I know I should have managed my finances better. When I realized the situation had become serious, I contacted Chase to discuss my options. Instead of treating me like just another account number, they worked with me to find a s... read more
Always helpful staff, great experience.
Very bad services
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.3 star rating with 42 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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