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Chase Bank

2.2

About this business

Location details

11798 Haynes Bridge Rd, Alpharetta, GA, 30009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.235 reviews
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Adam Spieler's profile image
Adam Spieler 
2 months ago

This location doesn't let you take withdrawals out unless you have your card.... yet they still have the withdrawal slip.... they tell you just to get Google pay, which isn't even the app used anymore. This location sucks. 

C G's profile image
C G 
2 months ago

Walked into the bank and was immediately turned away because they claimed to not have enough personnel to help me complete a wire transfer. There were two employees working and no other customers inside at the time. This was the most ridiculous interaction I’ve ever had at any bank. 

Jason Aguilar's profile image
Jason Aguilar 
3 months ago

Elizabeth was absolutely incredible. She went above and beyond to help me, taking the time to make calls and ask the right questions until everything was resolved. You can immediately tell she has a lot of experience and truly cares about her customers. It’s rare to find someone so patient, knowledgeable, and professional — she made the whole process stress-free. I’m really grateful for her help and highly recommend asking for Elizabeth if you visit this branch! 

Grayson Jacobs's profile image
Grayson Jacobs 
3 months ago

Digital only branch. Almost completely useless. They can’t accept deposits and they can’t exchange coins for cash. What is the point of this branch even existing? If I could give it zero stars I would. 

Natalia Debernardi's profile image
Natalia Debernardi 
6 months ago

As a JPMC employee myself, it's embarrassing to arrive at the bank and find customer service so disappointing. Three people working there with very little desire to serve customers. I don't recommend this branch if you want good service. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.2 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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