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Chase Bank
- Banks
- Alpharetta, GA
About this business
Location details
11798 Haynes Bridge Rd, Alpharetta, GA, 30009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This location doesn't let you take withdrawals out unless you have your card.... yet they still have the withdrawal slip.... they tell you just to get Google pay, which isn't even the app used anymore. This location sucks.
Walked into the bank and was immediately turned away because they claimed to not have enough personnel to help me complete a wire transfer. There were two employees working and no other customers inside at the time. This was the most ridiculous interaction I’ve ever had at any bank.
Elizabeth was absolutely incredible. She went above and beyond to help me, taking the time to make calls and ask the right questions until everything was resolved. You can immediately tell she has a lot of experience and truly cares about her customers. It’s rare to find someone so patient, knowledgeable, and professional — she made the whole process stress-free. I’m really grateful for her help and highly recommend asking for Elizabeth if you visit this branch!
Digital only branch. Almost completely useless. They can’t accept deposits and they can’t exchange coins for cash. What is the point of this branch even existing? If I could give it zero stars I would.
As a JPMC employee myself, it's embarrassing to arrive at the bank and find customer service so disappointing. Three people working there with very little desire to serve customers. I don't recommend this branch if you want good service.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.2 star rating with 35 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open on Monday at 9:00 a.m.
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