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Chase Bank

2.9

About this business

Location details

602 N High Point Rd, Madison, WI, 53717, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.9114 reviews
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Jim Palmer's profile image
Jim Palmer 
2 months ago

I love my accounts with Chase and JPMorgan. We’re always greeted with a smile, and the Personal Bankers take great care of all our banking needs. Doug B. is quick to respond and always professional when it comes to our investments. A+ service! 

Oussama Bouguendoura's profile image
Oussama Bouguendoura 
3 months ago

The worst customer service I’ve seen. Been there to ask about Debit Card outside of the U.S they know nothing especially the lead old lady she was terrible talking to me and ignoring me because she doesn’t know the answer! 

Michelle Vacha's profile image
Michelle Vacha 
4 months ago

I just want to take a minute to say how wonderful Rita is at the drive up. She is ALWAYS so pleasant and personable. Rita always makes an extra effort to be sure you know you are a valued customer! Good customer service is hard to come by these days, I hope this Chase branch realizes what a gem they have! 

Simon Klossowski's profile image
Simon Klossowski 
4 months ago

I don’t understand why staff at this branch is so bad.. even simple visit is a coarse experience and more complicated things, like currency exchange, was a complete disaster. I am glad is not my main bank so i don’t need to go there often. 

Pablo Frias's profile image
Pablo Frias 
6 months ago

Employees do not even know basic banking procedures. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 114 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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