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Chase Bank

2.8

About this business

Location details

602 N High Point Rd, Madison, WI, 53717, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.8118 reviews
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Nicole Burdine's profile image
Nicole Burdine 
a month ago

Terrible service and resolution. I am a guardian over an account holder and have submitted all the proper paperwork needed to access the accounts held by Chase and they are not honoring the paperwork. I have also contacted the lawyer associated with the case and Chase would not speak to her either. Was told a complaint was filed and was to get a call back in 2 business days. Has now been 4 and no call. I called and spoke to the escalations department and they do not have the complaint on file. Have been trying to call the lo... read more

Alishan Mustafazade's profile image
Alishan Mustafazade 
2 months ago

She delayed my appointment for almost 30 minutes. The employee was very unprofessional during her talk. As a customer, I was very disappointed and left the bank even without finishing the process. 

Doug Shillinglaw's profile image
Doug Shillinglaw 
2 months ago
Jordan Stoll's profile image
Jordan Stoll 
3 months ago

Don’t open a business checking account with Chase if you plan to do any amount of business. Account was restricted three times for normal withdrawal/zelle transactions. They decided it was too risky to allow us to use them as a normal business would use a bank and closed my account in full. Cost us thousands of dollars in lost revenue while our money is tied up. 

Jim Palmer's profile image
Jim Palmer 
5 months ago

I love my accounts with Chase and JPMorgan. We’re always greeted with a smile, and the Personal Bankers take great care of all our banking needs. Doug B. is quick to respond and always professional when it comes to our investments. A+ service! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 118 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 2:00 p.m. 

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