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Chase Bank

2.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

4225 E Towne Blvd, Madison, WI, 53704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.568 reviews
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Sean Hilliard's profile image
Sean Hilliard 
on Google
2 months ago

Worst place ever. Go there to cash a check thinking it was going to get released right away like other banks do. Absolutely NOT THEY WILL HOLD YOUR MONEY FOR 10 DAYS BEFORE ITS RELEASED. Do NOT BANK WITH THESE PEOPLE. THE WORST CUSTOMER SERVICE EVER. 

Patty Ibarra's profile image
Patty Ibarra 
on Google
3 months ago

Terrible experience the last two times I have been here. 

Margaret Hawley's profile image
Margaret Hawley 
on Google
3 months ago

Piss poor! Can't call to make an appointment, Can't leave a vm for call back. The branch does not answer the phone for thier own customer service. Bad bad service would not recommend! 

Jade McGill's profile image
Jade McGill 
on Google
6 months ago

The folks who work here are nice, but unfortunately I’ve still had bad experiences. My partner came in to open a joint account, and to change my legal name on my existing account. We waited at least a 1/2 hr past our appointment time before we were seen (and only after I nudged someone to see if we were forgotten). Once we were seen the process took forever - at least an hour and a half. The manager helped us and was very very chatty. Would have been fine if he was also efficient, but again, it just took so long. Then, about... read more

Tom Kalhagen's profile image
Tom Kalhagen 
on Google
8 months ago

Just opened an account at this branch today and I’m not sure why there are all of the negative reviews. Everyone was in a great mood and extremely helpful. Iman helped me set up my account and was amazing! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 68 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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