Chase Bank

Danny Nelson 

on Google

2 months ago

I almost decided to open an account this morning, but the teller was extremely rude about telling me "we don't exchange foreign currency unless you have an account with us" That was never a requirement until recently. Not how you attact new customers. 

Shabnam Lotfi 

on Google

4 months ago

Terrible bank. They require two factor authentication but only give the option of receiving a text message to your cell phone number. Otherwise you’re locked out of your own account. I tried to send a wire transfer today and after completing two factor authentication 3 times, they called again to verify it’s me making the transaction. I answered 3 security questions about myself and they still couldn’t verify me. Then, Chase canceled the transaction and I went to the bank in person. This is extreme and cost me over an hour o... read more

Yu Chen 

on Google

6 months ago

thanks for Helen drager to help me open an account efficiently! 

Charles Tollefson 

on Google

8 months ago

lady at the counter was incredibly unhelpful, when I had issues with a cheque deposit she simply slid me back my cheque and told me there was nothing she could do. Did not ask a manager for help or even look at their computer screen. closed my Chase account, plenty of other banks that don’t withhold your hard earned money. 

Tianyu Lu 

on Google

9 months ago

Helen Drager is great, she tried her best and made mutiple calls to help me refund most of the monthly service fee mistakenly charged by Chase. Though Chase itself is a mean and selfish company, their banker is kind and great!