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Chase Bank

3.1

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8999 E Shea Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.135 reviews
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Jesse Robertson's profile image
Jesse Robertson 
on Google
a month ago

We had an absolutely amazing experience working with Ismael Flores. We went out of our way to visit his specific branch just so we could receive service from him. After having issues at other locations, we knew we could count on Ismael for trustworthy, professional, and genuinely helpful support. He made everything easy and stress-free. If you need someone reliable who truly cares, Ismael is the person to see! 

Alan Linton's profile image
Alan Linton 
on Google
3 months ago

What a difference a branch and its personnel can make. Earlier in the day I wasted my time, about 20 minutes worth, waiting at another branch for the teller to deal with his one customer. It seemed like their conversation was basically more social than business, and I left. While running other errands, I was in the area of the Shea and 90th Street branch. As I entered the bank, I was greeted by a young lady. I learned that her name is Arcceli. She asked me to step into her cubicle and what issues I had. We discussed the ques... read more

Ignacio pesqueira's profile image
Ignacio pesqueira 
on Google
7 months ago

My telephone conversation with Jordan today was unproductive. This is in stark contrast to the exceptional service provided by another employee last week. Chase has repeatedly blocked my card without explanation, and resolution remains outstanding. 

drew Murphy's profile image
drew Murphy 
on Google
9 months ago

Alex Guzman was great. I got the runaround for days dealing with bank matters. He was the only one that took time with me and straightened out a bad situation. He did great, everyone else not at all. 

Nona's profile image
Nona 
on Google
a year ago

Horrible customer service at this branch. I wheeled my elderly father into the branch and the greeter guided us to our appointment. I turn around and caught her mocking my father in the wheel chair. Also, the branch manager is awful. They make time commitments to you over and over again but fail every time to deliver. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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