Chase Bank

Jeremy G. 

on Google

2 weeks ago

Judging by other reviews, my recent experience at this branch is the rule and not the exception. The worst customer service experience I have had at any Chase location or bank for that matter. No greeting. No eye contact. Very dismissive. If you like banking with Chase, let me save you some time and go to a different branch or another bank altogether. 

Wendy Lopez 

on Google

5 months ago

Do not come here if you’re wanting all types of services that other Chase offices ALWAYS offer. Apparently their systems don’t work the same as the other Chase banks down the road, and the tellers will deadpan you as if we’re wasting their time. They can’t cash in checks, they can’t be helpful. Being Chase clients for many years, they should tell us where services aren’t provided or just shut down this place if they can’t do anything. Avoid, avoid, avoid! 

Gman Arizona 

on Google

6 months ago

Chase Bank 21362 S Ellsworth Lp Rd, Queen Creek, AZ 85142 My wife and I went to this bank on Monday afternoon. We have multiple accounts here including one of my Ira accts from my time working at Chase. My wife had a significant amount of cash she wanted to deposit. We walked in the building, and 2 bankers were standing outside their cubes, immediately directed us to the tellers and said they would help us shortly. Didn't even ask how can we help you? I told him we were their to open an account. One banker asked what kind of... read more

Dakota H 

on Google

9 months ago

I am truly grateful to the staff at this Chase location. I had some paychecks from my employer deposit into an incorrect bank account belonging to someone I do not know. Neither my employer nor my payroll nor the Chase call center staff were able to help in any way whatsoever. After about 2 months of back and forth I had all but given up on ever receiving my money. As a last ditch effort I decided to go in store and talk to real people. I wish I could remember the names of everyone who helped, but the team here seems strong ... read more

Matt 2112 

on Google

9 months ago

Probably one of the worst experiences I have ever had in a bank. Couldn't believe how I was treated after trying to get help over an abandoned account letter from a deceased love one. Lady would not hear me, wouldn't listen to a thing I said and judged me the second I came in the door. Thankfully the folks over at the branch on Power and Germann were much more knowledgeable on the type of situation and got me on the right track. They profusely apologized for the treatment I received at this branch. Avoid this location if you... read more