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Chase Bank
- Banks
- Barboursville, WV
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
6327 US Rte 60 E, Barboursville, WV, 25504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
After two visits, I can say this is the worst customer service I have ever experienced in any bank. It’s simple incompetence, they don’t seem to know their job nor do they understand customer service. I was sent home once with an Internet address to take care of my problem and the second time given a phone number to corporate to take care of my problem. The problems I had were not very complex. Sad, given this bank‘s national reputation.
I would like to say Thank you to Kerri Elizabeth Van Meter you are Amazing and go above and beyond to help your customer's out. Thank you for your kindness and service to your customers!
Awful Customer service. They made my grandmother an online account so she could view her banking info and not only put the wrong phone # but also address. The chase customer representatives wouldn’t help us either bc they had the wrong address put into her account so we couldn’t verify. They were also super rude when we were there asking questions. You could tell they didn’t want to deal with anything, even though it’s their job!
Can't exactly speak for actual banking center service, this is just for the atm. For the love of God upgrade the thing! Chase you are the #1 bank in America and you can't bring the ATM out of the stone age? Took 7 mins to make a deposit with cash because it was so slow and the cash taker is as picky as I don't know what.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3 star rating with 25 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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