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Chase Bank
- Banks
- Grand Rapids, MI
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
2263 Wealthy St SE, Grand Rapids, MI, 49506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Ordered new debit card on Saturday . I was informed that it would take 5 to 7 days to arrive . Today I m told 6 days later it's going to be here between 8 /8 to 8/12 which means at least 8 days if not more. Also it took 15 minutes to withdraw money from the drive thru. No one was working the drive thru I
Great experience with Josefina and the young man taking our deposit . Quick and efficient with a smile !
Catara and her colleague - whose name I’m forgetting - were super sweet and very helpful. We were dreading having to go into a branch for help based on previous poor experiences (never at this branch) but we were extremely pleasantly surprised at the level of customer service. Nothing stuffy or cold - just friendly, casual (yet professional) service! We’ll definitely be heading back to this branch for future needs. Thanks for your help ladies!
1) The layout of this bank makes zero sense and the way finding signage is nearly nonexistent/unhelpful. 2) We’ve banked with them for over a decade, since opening a business 3 years ago with them I’m constantly disappointed in the in-bank experience at this specific location. The business team staff seems perpetually annoyed when you go in to talk to them. They are not helpful at setting up appointments, and are quick to dismiss you. I want to reiterate that this review only applies to this specific location and team.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.8 star rating with 21 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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