Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.4

About this business

Location details

4717 Cascade Rd SE, Grand Rapids, MI, 49546, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.416 reviews
Select a rating
Anonymous's profile image
Anonymous 
a year ago

The tellers and bankers here are phenomenal! Shoutout to the young teller with the glasses and curly hair (I forgot their name). They helped me with a transaction and they went above and beyond with their customer service. This made my experience very personable, and it made my day! 

Joseph L.'s profile image
Joseph L. 
a year ago

The tellers and bankers here are phenomenal! Shoutout to the young teller with the glasses and curly hair (I forgot their name). They helped me with a transaction and they went above and beyond with their customer service. This made my experience very personable, and it made my day! 

Sue Ren's profile image
Sue Ren 
2 years ago

I will forever carry the memory of that distressing encounter with this location bank staff, the lady who with long-hair, treated me so discourteously. It’s a rainy day, when I done the inquiry in the Chase Bank and stood outside, much like I would outside any building, waiting for my friend to pick me up. A woman with long hair emerged and informed me that they were closing the doors, instructing me not to linger outside. I explained that I only intention was stand under the eaves to avoid the rain. I had no plans to enter ... read more

Susan Warsen's profile image
Susan Warsen 
2 years ago

We had a great experience at this Chase location. Thanks to the kind people who were very patient and helped my kids set up their first accounts. They are super excited! 

Truman Kauffman's profile image
Truman Kauffman 
2 years ago

This place charged $10 cash checking fee. Ridiculous! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 16 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 2:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com