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Chase Bank

3.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1100 Michigan St NE, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.759 reviews
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Ariel Sosa Jr's profile image
Ariel Sosa Jr 
2 weeks ago

This Branch has been the best Branch I’ve been to. The Associate Bankers are always happy to help and the Manager there is phenomenal. Kori will not sleep until your issues are resolved and she does it with a smile on her face. I will never go to another Branch unless Kori is there or the staff she manages. Thanks for being the best. 

ciara garcia's profile image
ciara garcia 
3 weeks ago

This branch has great customer service over the past few months I needed multiple documents notarized ! Both Kori & Tamela helped me at separate visits and they were very friendly and helpful & even going the extra mile giving me a call to make sure I had everything situated ! Truly appreciated ladies . 

Blair Crawford's profile image
Blair Crawford 
3 weeks ago

I Had a great experience visiting this Chase branch. The team was great, friendly and very helpful. I will definitely visit this branch again! 

Brooke Crook's profile image
Brooke Crook 
8 months ago

I called the Chase bank on Lake Michigan Drive in downtown Grand Rapids. I had a lot of questions about opening an account as well as cashing my payroll check drawn from Chase . Bri was so patient with all my questions and was as thorough as she was able to be. Thank you Bri. Due to your above and beyond customer service just now I will be opening an account with Chase bank 

Courtney Pierre's profile image
Courtney Pierre 
2 years ago

Want to give my Kudos to Kori Hinds. I have heard rumors of this branch, but when I was there recently, things seem to be headed in the right direction! I have no doubt that Kori is extremely smart, kind and professional, and she is making sure that the staff reflects that as well. She also takes her work very seriously. I can tell that she genuinely cares about the staff and everyone who comes into the building. Major props, keep it up! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.7 star rating with 59 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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