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Chase Bank

3.7

About this business

Location details

1100 Michigan St NE, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.761 reviews
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Andrés Alejandro Calderón Torres's profile image
Andrés Alejandro Calderón Torres 
2 months ago

I want to express my heartfelt appreciation for Kaelanni Ross at Chase Bank. From the moment I walked into the branch, She greeted me with a warm smile and an eagerness to help. Her professionalism and expertise in banking are truly remarkable. Kaelanni took the time to understand my financial needs and provided me with tailored solutions that exceeded my expectations. She explained everything clearly, making complex banking processes feel simple and manageable. Her attention to detail and commitment to customer service are ... read more

Ariel Sosa Jr's profile image
Ariel Sosa Jr 
5 months ago

This Branch has been the best Branch I’ve been to. The Associate Bankers are always happy to help and the Manager there is phenomenal. Kori will not sleep until your issues are resolved and she does it with a smile on her face. I will never go to another Branch unless Kori is there or the staff she manages. Thanks for being the best. 

ciara garcia's profile image
ciara garcia 
5 months ago

This branch has great customer service over the past few months I needed multiple documents notarized ! Both Kori & Tamela helped me at separate visits and they were very friendly and helpful & even going the extra mile giving me a call to make sure I had everything situated ! Truly appreciated ladies . 

Blair Crawford's profile image
Blair Crawford 
5 months ago

I Had a great experience visiting this Chase branch. The team was great, friendly and very helpful. I will definitely visit this branch again! 

Amber Goble's profile image
Amber Goble 
2 weeks ago

The day time people at this location besides Elijah was kinda rude, when trying to turn in change I spent over a hour messing around with there coin counter to have to undo all it and still go count it by hand and re role it then be ignored when I return and have liz tell me to move to the next closed window please when I eas being helped at that window 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.7 star rating with 61 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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