Chase Bank's cover image

This profile has been claimed by the business owner or representative.

Chase Bank

3.8

About this business

Location details

1100 Michigan St NE, Grand Rapids, MI, 49503, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.867 reviews
Select a rating
Mercedes Arndt's profile image
Mercedes Arndt 
4 months ago

Made an appointment to open a business account with Kelly and she was absolutely wonderful. She was so lovely to chat to and walked me through every step. She answered all of my questions without judgement. Im really glad I went in person. 

Andrés Alejandro Calderón Torres's profile image
Andrés Alejandro Calderón Torres 
8 months ago

I want to express my heartfelt appreciation for Kaelanni Ross at Chase Bank. From the moment I walked into the branch, She greeted me with a warm smile and an eagerness to help. Her professionalism and expertise in banking are truly remarkable. Kaelanni took the time to understand my financial needs and provided me with tailored solutions that exceeded my expectations. She explained everything clearly, making complex banking processes feel simple and manageable. Her attention to detail and commitment to customer service are ... read more

Ariel Sosa Jr's profile image
Ariel Sosa Jr 
11 months ago

This Branch has been the best Branch I’ve been to. The Associate Bankers are always happy to help and the Manager there is phenomenal. Kori will not sleep until your issues are resolved and she does it with a smile on her face. I will never go to another Branch unless Kori is there or the staff she manages. Thanks for being the best. 

Adrianna Shook's profile image
Adrianna Shook 
3 months ago

I've been banking with Chase for 15 years now and they've never steered me wrong always friendly staff and always get my needs met 

Amber Goble's profile image
Amber Goble 
6 months ago

The day time people at this location besides Elijah was kinda rude, when trying to turn in change I spent over a hour messing around with there coin counter to have to undo all it and still go count it by hand and re role it then be ignored when I return and have liz tell me to move to the next closed window please when I eas being helped at that window 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.8 star rating with 67 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com