Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2701 Queensgate Dr, Richland, WA, 99352, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.326 reviews
Select a rating
DeWayne Juhnke's profile image
DeWayne Juhnke 
on Google
7 months ago

The branch manager was outstanding. She helped me with a Medallion Signature Guarantee requirement on my Life insurance Policy. She was very helpful all the way to the final signature. A special thanks to her. 

Michael Mendez's profile image
Michael Mendez 
on Google
7 months ago

ATMs are ALWAYS broke. In the last 2 years, they’ve only been working about 25% of the time I’ve gone to use them. 

Vai King's profile image
Vai King 
on Google
9 months ago

I was having some troubles with my bank account, and Rose there helped me out so much! She's extremely helpful and so kind! Thank you ! 

Jennifer Segura's profile image
Jennifer Segura 
on Google
10 months ago

If I can give a 0 star I would ! This place takes forever drive thru sucks ! Takes 3 people to do one simple job . Waited in the drive thru 15 min and I was the only one there ! I just needed to deposit money . ATM was closed . Super sucky service 

Zac Young's profile image
Zac Young 
on Google
11 months ago

I’ve been patient but can’t take this branch anymore. They’re so unreliable. Their drive thru ATM never works, and now the one inside has been inconsistent too. I’m paying extra fees to get money out of a Wells Fargo ATM in the middle of the parking lot 60 seconds away. Considering the pristine location in Richland, it’s unacceptable to not fix your known ATM reliability problem for your customers. I highly recommend avoiding doing business with this branch. I’ve gone inside many many times to let them know their ATMs aren’t... read more

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 26 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com