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Chase Bank

2.7

About this business

Location details

1001 N Collins St, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.793 reviews
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Great Job's profile image
Great Job 
a month ago

Worst Chase branch ever... instead of helping me with my appointment, it was canceled... 

Jim martinez's profile image
Jim martinez 
a month ago

I had a very disappointing experience with Karla Hernandez at Chase Bank. I don’t understand how she holds the title of Vice President, because she was not able to help me with a simple problem or provide a clear answer. Instead of receiving customer service, I was basically dismissed and left without any support. I expect more professionalism and care from someone in her position, and unfortunately, that was not the case. 

Jeremiah Rogers's profile image
Jeremiah Rogers 
4 months ago

Showed up at 4:00 today to open a checking account. Nobody would answer the phone when I called. The online service was not functioning properly. Personnel is very incompetent could not complete a simple task while I was there. Very disrespectful. I'll be leaving a better Business bureau claim that will discredit their account for year. 

mere julie's profile image
mere julie 
6 months ago

This place is a racist place as at all levels it’s always an issue anytime going there 

Kay C's profile image
Kay C 
6 months ago

Wild reviews lol I walked in, asked for a cashiers check and Adriana did a solid job lol quick easy and she’s super nice! I was nervous and stressed and it went easy. Thanks! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 93 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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