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Chase Bank

2.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

3191 Center Rd SE, OH-303, Brunswick, OH, 44212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.737 reviews
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Robert M.'s profile image
Robert M. 
4 months ago

I've never had in issue with in person or online banking. After having an out-of-state bank for more than two decades, I opened an account here last year. My elderly mother in another state has an account as well with Chase. I was just in for printed checks for my US Passport application yesterday (good experience and customer service) but had a completely different issue last night requiring me to contact my (this) local branch. I'm writing this review in the hope that a perceived deficiency can be addressed. As others have... read more

Marly Heger's profile image
Marly Heger 
6 months ago

Have an auto loan with Chase won’t take cash payment from my son. I had surgery and was not able to get there to pay. Which is legal tender for public and private debt. The bank Manager called the police and stated she would not deal with my son and threatened to make it that I could not even come in and pay the payment. The manager was rude. Don’t recommend doing business with chase bank at all!!!! I am a 78 year old woman!! Shame on Chase Bank! Piss poor!!! 

Christopher Barnes's profile image
Christopher Barnes 
9 months ago

I just opened an account here. I was planning on depositing a substantial amount of money and everything was going good until I met with the finance advisor Matt Dean. He was very condescending and made me feel very uncomfortable. I decided to keep my money in a bank more deserving. 

Sarah Gray's profile image
Sarah Gray 
a year ago

I stopped at the Brunswick Chase because I needed a one page paper notarized. They asked if I had an account. I stated, "yes, a mortgage over 20 years." The teller initially told me yes to go over to someone sitting at a desk doing nothing. She again wanted to know if I had an account. I told her the same. She said no, she would not notarize. She did not consider this an account. I offered to pay. She still sent me away. I have spent thousands in interest at Chase. I'm not sure why they couldn't notarized one piece of paper.... read more

Katie Sohayda's profile image
Katie Sohayda 
a year ago

Tried to call the branch 15 times yesterday between my husband and I both calling. No way to leave a message. No one ever answered. Very frustrating; will be switching banks. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 37 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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