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Chase Bank

3.9

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

16852 N Thompson Peak Pkwy, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.924 reviews
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Ann Gallagher's profile image
Ann Gallagher 
on Google
9 months ago

I have always had excellent service from this bank from the second I walk in the door, I am greeted and helped right away. Kristina Sai with private banking was so helpful and went above and beyond to help my mom and I after my father passed away. She has always given us excellent customer service. The proactive support and efficiency she demonstrated to help us is very much appreciated. We are so grateful we met her and have Chase as our bank. 

Barry Cordova's profile image
Barry Cordova 
on Google
11 months ago

Came in to make a withdrawal, totally got ignored and walked out. So frustrating to see so many employees and get that bad of service 

Miya Lee's profile image
Miya Lee 
on Google
a year ago

Love this place! I got Chinese Calendar and red envelopes for Chinese New Year! 

Jennifer Choi's profile image
Jennifer Choi 
on Google
a year ago

I have only seen a few customers at most at this Bank, and the employees just stand or sit around. I called the bank and Mallory answered the phone and then I needed further assistance and then after 5 pm. It was 5:05 pm she didn't want to work past her shift and actually hung up on me. Shocking service and cannot believe this bank tolerates this. This place is always empty and employees are use to doing absolutely nothing and then will hang up on a customer if it's past their shift. The bank pays them a salary to do absolut... read more

Rachel A's profile image
Rachel A 
on Google
a year ago

We came in just before closing after a soccer game and needed a notary. Remington was gracious enough to get it done even though they closed in 1 minute. The teller was friendly as well. Great customer service. Thank again! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.9 star rating with 24 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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