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Chase Bank

3.1

About this business

Location details

1720 W Loop 281, Longview, TX, 75604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.174 reviews
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Ryan Spencer's profile image
Ryan Spencer 
5 months ago

Hey chase! Where's my damn money? It's been two months since the transfer. You e lied the whole time, first by saying you didn't have the money. Now you lied saying the money was sent for sure. It's been two months. Y'all are liars. Trash bank, if you want your money lost than by all means knock yourself out. 

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Alyssa Thompson's profile image
Alyssa Thompson 
5 months ago

Jeffery Griffith helped me out the last time I came into this location and was so helpful. Thank y'all so much for your awesome staff and excellent service!! 

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John Morrison's profile image
John Morrison 
5 months ago

I can see why this Bank has a low rating. I went here to open an account to spread out some money to maintain fdic insurance coverage. Ready to deposit the maximum from proceeds from the sale of a Califonia home. We didn't have an appointment and were told to have a seat and wait which we did. 20 mins later we were approached and told nobody at the branch could help us. No attempt to schedule an appointment was made. The smirk on the tellers face told it all. Get the hell out we dont want your business. We left and drove acr... read more

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Courtney Duran's profile image
Courtney Duran 
6 months ago

I would leave 0 stars if I could. I came to this branch to change my name on my account. The branch was EMPTY. An older woman on the teller line told me she would have to put me in a queue for an appointment, but couldn’t tell me how long I’d have to wait, as customers with appointments are given priority. Surely, a name change can’t take that long. I went to the other location in Longview, and they were able to help me with this ON THE TELLER LINE. I was in and out in five minutes. I’m sure they were able to do it this loca... read more

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Tim Gaskey's profile image
Tim Gaskey 
7 months ago

I was charged $10 to cash a check here. I've never heard of a bank charging to cash a check of an account holder. Definitely will never be banking here again. What a ripoff 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 74 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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