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Chase Bank

2.3

About this business

Location details

5767 Lee Blvd, Lehigh Acres, FL, 33971, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.3154 reviews
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Shima Classy's profile image
Shima Classy 
on Google
3 weeks ago

tThis has been the most terrible experience ever. If I could rate them a zero, I definitely would. I visited the branch to withdraw money but they flagged my account, claiming it was due to the large amount. The teller then proceeded to disclose this information publicly, causing me great discomfort. When I raised my concerns with the manager, they promised an easier transaction the next day, which turned out to be a complete lie. They ended up freezing my account, calling the police, and making me feel utterly humiliated. T... read more

Mayra Jarquin's profile image
Mayra Jarquin 
on Google
a month ago
cyndy stame's profile image
cyndy stame 
on Google
a month ago

Poor customer service! With no help we tried to do a wire transfer the short spanish guy with glasses named "Joesly" was very rude to us and inpatient. ExceptThe receptionist she was kind to us and was kinda embarrassed of the way he acted toward us. I don't recommend people to go there. And i won't be returning. I don't usually write reviews but i was so disgusted by his actions. this is unacceptable, you get paid to do this job if you don't like something find something that fits you. 

Me's profile image
Me 
on Google
2 months ago

There is no need to review. Your score says it all. Management should be sent to training or fired. 

Wassim Kashen's profile image
Wassim Kashen 
on Google
2 months ago

This branch needs new management, they never pick up the phone 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 154 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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