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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

555 W Capitol Expy, Capitol Expy, San Jose, CA, 95136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.848 reviews
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its kath's profile image
its kath 
on Google
a month ago

the women teller here has the worst customer service 

cesar Paz's profile image
cesar Paz 
on Google
a month ago

I DONT HAVE ACCOUNT WITH THIS BANK BUT I GOT PAID WITH A CHECK FROM THIS BANK & I TOUGHT TO CHANCHE THIS CHECK HERE, AND A LATINO YOUNG MEN WAS THERE AND I GIVE HIM MY CHECK, & HE TOLD THAT I NEED TO PAY $10;AND I AGREE, HE DID THE PROCCESS AND WHEN HE FINISH HE SAID, IM SORRY I CANT DO THIS , AND HE PUT A SIGN THAT SAY ENDPRSEMENT CANCELLED,I DONT UNDERSTAND WHY HE DID IT, BECAUSE IS NOT THE FIRST TIME, THAT I CASH A CHECK WITH THIS BANK HERE, ILL NEVER GO BACK & OR GET AN ACCOUUNT HERE  

PEI LIANG's profile image
PEI LIANG 
on Google
4 months ago

A thief stole my driver’s license from my mailbox and used it along with my SSN to try to withdraw money from my account at this bank. Thankfully, the staff here noticed something suspicious and took immediate action. They confiscated the ID and quickly contacted me, which helped prevent any loss of my money. I’m very grateful for how professionally and kindly they handled the situation. Their attentiveness and great service really made a difference. Thank you to the amazing team here! 

Natron Jones's profile image
Natron Jones 
on Google
4 months ago

Paulina is the best!!! 

Brian Tran's profile image
Brian Tran 
on Google
6 months ago

terrrible service. tellers are inept and dont know how to answer questions. Manager refused to give me her name when i asked. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 48 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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