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Chase Bank

3.0

About this business

Location details

972A Admiral Callaghan Ln, Vallejo, CA, 94591, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.028 reviews
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Staci Garner-Walton's profile image
Staci Garner-Walton 
3 weeks ago

My experience was marked by a consistent lack of professionalism, poor communication, and an overall disregard for customer service. I initially worked with Alejandra at the Vallejo branch to open a multi-member LLC account, which requires documentation from all members. One of my partners, who is not local, completed the required paperwork at their local branch, and it was emailed directly to Alejandra. I was told she would follow up once it was received. However, despite leaving multiple messages, I received no response. W... read more

Rayna Beauchamp's profile image
Rayna Beauchamp 
a month ago

Excellent customer service ♥️ 

Kay-kay Beautiful's profile image
Kay-kay Beautiful 
9 months ago

I'd like to post a couple of things regarding Chase Bank, 1. The Chase in Fairfield California both are on North Texas Street, their staff are great! courtesy, helpful, go beyond the duties of expectations and always greet you with human compassion and their friendly people who show compassion and go that extra mile if necessary. These branches are a example of Excellence training is everything while working around others that mimic the characteristics of their managers kudos to both teams in the Fairfield California, areas... read more

Christine Astro's profile image
Christine Astro 
11 months ago

Great service by teller extremely helpful and nice. Clean looking bank 2 security guards out side. 

Mat Q's profile image
Mat Q 
a year ago

Very poor location. Went after hours for ATM and the card reader won't work to let me in. Very disappointed and upset. Chase needs to do better for their customers!!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 28 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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