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Chase Bank

3.9

About this business

Location details

4450 Florin Rd, Sacramento, CA, 95823, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.955 reviews
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Michelle M.'s profile image
Michelle M. 
13 years ago

capitalism at its worst – I needed to get a transaction done quickly at this branch and i was disgusted with the service. The staff was rude just looking to take my money and not helpful at all, but I've come to expect this from most banks anywway. 

Maria V.'s profile image
Maria V. 
13 years ago

Friendly Tellers, Excellent Customer Service! – After reading the review dated July 10, 2010, I felt compelled to write. I've been banking with Chase for about 7 years. I started when they were Washington Mutual, and just continued going there once JP Morgan/Chase took over. I LOVE this bank! The tellers are friendly and knowledgeable, the bankers are extremely helpful and customer-oriented. I like the Chase Mobile app that allows me to do almost 100% of my bnaking on my smartphone. The only reason I have to go into the bran... read more

Victoria B.'s profile image
Victoria B. 
13 years ago

i really do like this bank – i'm still new to the world of managing personal finances, but i went to Chase just to open a savings account of my own. I really had no idea what i was doing, but they made it so easy for me! i really did enjoy being in there. it's clean and spacious, and everybody is SO friendly and attentive. 

pedro d.'s profile image
pedro d. 
13 years ago

Worst banker ever! – serafina was a horrible person. Im not sure how she got the job, wasted my time. PLEASE BE AWARE! DO NOT BANK WITH THIS LADY! 

Sean1234's profile image
Sean1234 
13 years ago

Horrible! AVOID THEM AND THIS BRANCH AT ALL COSTS – Horrible! We just closed 6 bank accounts there. They continue to make mistakes every...every month. They screwed up opening my accounts in the beginning which should have been a sign. Then they halted my wife's business account for absolutely no reason and couldn't tell out why. Then they didn't post a transaction we did which caused us to bounce checks even though we had the money to cover everything!. They have continuously screwed up and we are finally done with them. In... read more

dank11's profile image
13 years ago

Good bank, but watch out for this employee... – I really like this bank and it deserves 5 stars, but I gave it only 3 stars for one reason....occasional utter complete lack of acceptable customer service. However, I find that I have only experienced this with one particular employee by the name of Gertrude. If you ever are directed to speak or deal with this very rude woman, immediately ask for another employee to help you, you will have a much better day. All the personal bankers are great, it seems that only this particula... read more

ahargis's profile image
14 years ago

WORST EXPERIENCE OF MY LIFE!!!!!!! – I TOOK MY 87 YEAR OLD GRANDMOTHER TO THIS BRANCH TO OPEN AN ACCT WITH CHASE. SHE LIVES IN A VERY SMALL TOWN IN S EAST TX AND WAS ASSURED THAT SHE WOULD BE ABLE TO WIRE MONEY FROM THIS ACCT WITH NO PROBLEMS ONLINE. AFTER SETTING UP AN ONLINE ACCT AND LOGGING ON 5 DIFFERENT TIMES THROUGHOUT THE DAY, IT WAS ALL OF A SUDDEN BLOCKED. WHEN WE CONTACTED THE 800 # PROVIDED TO CLEAR THE BLOCK THE CUSTOMER SERVICE REP WE HAS THE MISFORTUNE OF DEALING WITH WAS THE RUDEST LADY I HAVE EVER DONE BUSINE... read more

jgiltmon's profile image
jgiltmon 
14 years ago

Unprofessional Branch Manager – During a recent visit to this branch I spoke with the branch manager of the Highlands Ranch location, Kyle D. Stockman, who attempted to indoctrinate me with his unsolicited political views. The situation made me feel violated and very uncomfortable as a customer, and has left me with a negative impression of this business. My impression of Kyle's behavior is at worst offensive and at best immature and unprofessional. This situation was especially abhorrent given that he is the branch manager.... read more

Goddess CharynJoy's profile image
Goddess CharynJoy 
14 years ago

How Chase Bank intentionally ruined God's credit record – Chase Bank, I'm God. U may have heard of me. I pay all my bills on time, in full. I own everything outright ~ my house, my car, everything. I carry no debt load. Chase Bank sent credit queries to Credit Secure nearly every day for months based on my having had to move in order to take my credit from excellent to fair right when I am trying to buy a house & have had most of my money stolen. This is God, Your Creator, saying you fix this. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.9 star rating with 55 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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