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Chase Bank

3.0

About this business

Location details

13809 Research Blvd, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.062 reviews
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Levan Baliashvili's profile image
Levan Baliashvili 
4 weeks ago

Teller was a extremely polite nice and respectful, which can not be said on banker don’t know that she is going through but very rude and disrespectful!!! If I could would given zero stars I would!!! 

Mi Si's profile image
Mi Si 
a month ago

They rent a space in a building that is not up to ADA code. They never have enough staff. The staff is very rude and disrespectful, very quick to dismiss any of your concerns. It is almost impossible to speak to an actual banker. There is never, but one on duty.And you have to schedule an appointment three months in advance. The call center is even worse. They denied two charges from an online purchases, without even verifying the charges with me. That ended up me having to pay seventy dollars in NSF fees. I would not recomm... read more

Chance Hutchins's profile image
Chance Hutchins 
2 months ago

Kennedy was absolutely one of the best and most helpful managers ive had the pleasure of being helped by. She is super charismatic and has significant attention to detail that really came in clutch my last visit. Always an inviting happy greeting and a sincere appreciation out the door. Bar none, one of the best 

Alan Pacheco Osuna's profile image
Alan Pacheco Osuna 
3 months ago

Useless ATM since it is only accessible during bank hours. 

Matin Tadzhiev's profile image
Matin Tadzhiev 
4 months ago

Amazing team of specialists! So wonderfully ready for help and deal with your needs! Special thanks to Brian Quintanilla! So nice and helpful! He is the one who proves that CHASE has so much loyal users! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 62 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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