This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Chase Bank
- Banks
- Austin, TX
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
1811 S Congress Ave, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I was about to close my account bc of fees but Lenka was so helpful that I decided to apply for a credit card and got approved the same day. Definitely recommend this branch, thank you!
Why are there cars with no one in them parked in your drive-thru? Just sat for 15 minutes before I got out and checked and found out I was waiting for Casper to get through the line!
I was having a very small but oddly frustrating issue with an online application through the bank’s call line—one of those weird glitches that just won’t budge, no matter how many phone calls you make. After a few failed attempts over the phone, I finally went into the South Congress location and got connected with Caroline. Even though she was clearly juggling a lot, Caroline took the time to help me out and truly went above and beyond to find a resolution. The many awards behind her desk are clearly well earned—she was pat... read more
The Chase Bank located on South Congress Ave in Austin, TX, offers a remarkable banking experience characterized by attentive and dedicated staff. Upon entering the branch, customers are greeted warmly, setting a positive tone for their visit. The staff consistently goes the extra mile, addressing clients' banking needs with professionalism and care. Whether managing routine transactions or addressing more complex financial inquiries, the team's responsiveness and willingness to assist are commendable. This customer-centric ... read more
Extremely rude customer service experience. Walked in for open a business account, there was one person waiting to be served and teller basically told me to take my business elsewhere because they were swamped and no one was available to help. Listen and take your business elsewhere.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3 star rating with 104 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com