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Chase Bank

3.1

About this business

Location details

1811 S Congress Ave, Austin, TX, 78704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.1120 reviews
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U.D's profile image
U.D 
2 weeks ago

Everyone was friendly and super helpful. Mr. Vu offered great service. Thanks for the smooth experience 

Zac Waite's profile image
Zac Waite 
a month ago

Froze my account 3 times within opening it. Couldn’t verify me over the phone. Couldn’t open app without coming into the branch. Couldn’t close my account when I came in. Couldn’t give me my money back. Had to come in multiple times to the branch in person during the work day. Would not recommend to anyone. 

Shubha Dulal's profile image
Shubha Dulal 
2 months ago

I really liked the services provided by this branch. I also recommended this branch to my friend, and they opened an account there as well. The response and support I received over the phone were excellent. That’s why I would like to recommend this branch to everyone. Thank you. 

Keifer Bastidas's profile image
Keifer Bastidas 
2 months ago

The bank is your average Chase bank but what is up with the interesting fella security guard? Had to pull in because my 3-month-old was crying and the security guard named 'Johnny Joe Walker' offered no help and actually had the gaul to take pictures of my car and say she is "Going to get me for $500" for parking in a handicap parking spot [only spot available and there was still another handicap spot open]. Harassed and threatened for pulling over to check on a baby is definitely a new low. Lady had zero compassion, courtes... read more

Jason Roth's profile image
Jason Roth 
3 months ago

ATMs are always broken and they don’t have ATM locations anywhere nearby 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 120 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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