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Chase Bank

3.0

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1811 S Congress Ave, Austin, TX, 78704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.0101 reviews
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K. A. Dempsey's profile image
K. A. Dempsey 
on Google
2 months ago

The Chase Bank located on South Congress Ave in Austin, TX, offers a remarkable banking experience characterized by attentive and dedicated staff. Upon entering the branch, customers are greeted warmly, setting a positive tone for their visit. The staff consistently goes the extra mile, addressing clients' banking needs with professionalism and care. Whether managing routine transactions or addressing more complex financial inquiries, the team's responsiveness and willingness to assist are commendable. This customer-centric ... read more

Joyce K's profile image
Joyce K 
on Google
3 months ago

Extremely rude customer service experience. Walked in for open a business account, there was one person waiting to be served and teller basically told me to take my business elsewhere because they were swamped and no one was available to help. Listen and take your business elsewhere. 

Miguel Arturo Sierra Zàrate's profile image
Miguel Arturo Sierra Zàrate 
on Google
5 months ago

Had an appointment, still got a reminder the day before. Get here and the branch is closed, terrible service and waste of time. What a joke 

Steven Troung's profile image
Steven Troung 
on Google
6 months ago

What is the point for ATM operate at business hours only? 

Kenneth Amon Dempsey's profile image
Kenneth Amon Dempsey 
on Google
7 months ago

Staff is great! Service is awesome. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 101 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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