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Chase Bank

3.0

About this business

Location details

1350 6th St NW, Winter Haven, FL, 33881, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.0107 reviews
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Penny Rodriguez's profile image
Penny Rodriguez 
a week ago

I had a meeting today with a chase rep, and he was so rude, I never want to deal with him again!I have been a customer their for along time, and this is the way they treat customers! 

M. Miranda's profile image
M. Miranda 
3 weeks ago

I have gone to to this Chase a number of times with my uncle and they have welcomed me and helped me kindly. They were always very cordial. I go nervously and humble to the one in Lakeland to handle a matter for my uncle, and it was a whole different dynamic. Cold and condescending. This person must have woken up with the same clothes from yesterday and the wrong side of the bed to go to work. I noticed a slight attitude, however, I was helped with the matter. Maybe a bad day?! Hope the situation is better next time, or I ju... read more

Jim Willis's profile image
Jim Willis 
a month ago

I’ve had nothing but positive experiences at this Chase branch over multiple visits. Each time I’ve come in, the staff has been professional, courteous, and willing to take the time to help without making me feel rushed. Checking in has always been smooth, and when I scheduled an appointment, the wait time was minimal and very organized. The representatives were knowledgeable and clearly explained account options, paperwork, and next steps, which made the entire process stress-free. The branch itself is clean, well-maintaine... read more

Erika Santiago's profile image
Erika Santiago 
2 months ago

The teller in the bank with glasses was very rude so early this morning was not helpful and needs training on Great Customer Service! After this disgraceful experience I will NEVER go back to chase and deal with a rude worker that represents the bank! 

Carmen L Fraguada's profile image
Carmen L Fraguada 
2 months ago

Very professional and great customer service. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 107 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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