Chartwell Hilldale Retirement Residence's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chartwell Hilldale Retirement Residence

4.8

About this business

Location details

309 Hilldale Rd, Thunder Bay, ON, P7G 0A2, Canada

Get directions
4.839 reviews
Select a rating
jonny042's profile image
jonny042 
2 months ago

We cannot thank the team at Chartwell Hilldale enough for helping us transition a family member into assisted living so seamlessly and efficiently! From the first phone call with Maaja (as soon as we heard her voice we knew we were in good hands) to the meetings with Catie and everyone we met in the hallways, outside and in the dining room. The care that has been shown to our family is better than we could have ever hoped and we will be forever grateful. 

Maria Noponen's profile image
Maria Noponen 
2 months ago

We have been in the process of moving my in-laws into Chartwell Hilldale and I cannot express enough gratitude to all the staff that we have met with and been involved with. From the manager, Ami Forbes, to the nurse practitioner Catie Cassleman and lastly, Maaja Sepa - all of you have been friendly, compassionate and understanding of this next chapter and you have provided guidance and helpful information along the way. Especially, Maaja - you have gone above and beyond and have made yourself readily available to answer any... read more

Brian Brattengeier's profile image
Brian Brattengeier 
5 months ago

Hilldale chartwell provided wonderful care and support for my mom while we were on vacation. Knowing she was safe feed and checked on by wonderful care people allowed us to enjoy our respite time. Maaja was friendly out going and extremely helpful. Thank you to all for providing a top notch service. Beverly BRATTENGEIER 

Allie Cumming's profile image
Allie Cumming 
5 months ago

We had a comprehensive tour of Hilldale earlier this week, as we begin to explore our options for future needs, and were very impressed by the home and its facilities. Maaja, who led the tour and met with us to answer all our questions, has incredible energy and compassion, and clearly cares about all the residents there. While our family member is still able to live independently at home, what Hilldale offers is impressive and will certainly be considered when needed. 

Jim Kingsborough's profile image
Jim Kingsborough 
5 months ago

My sister Michele and I thank Maaja and everyone at Chartwell, for the wonderful introduction to Chartwell retirement residence and the great and knowledgeable tour that was given. We moved my 91 year old dad in to a one bedroom apartment on Friday, March 27th. The move went smooth,and all of his family was there as well to help him transition. He was a little nervous at first about moving out of his home, but over the past few days, it sounds like he is settling in just fine. He likes the staff there, has met some of the ot... read more

Frequently asked questions about Chartwell Hilldale Retirement Residence

How is Chartwell Hilldale Retirement Residence rated?

Chartwell Hilldale Retirement Residence has a 4.8 star rating with 39 reviews. 

When is Chartwell Hilldale Retirement Residence open?

Chartwell Hilldale Retirement Residence is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com