Chartwell Grenadier Retirement Residence

Danner Family 

on Google

a week ago

I can not express how impressed I am by the staff, programming and food offered at the Grenadier. My father, who has dementia, recently moved to the Grenadier. As you can imagine, it is a very stressful and emotional time for my father and our family. The staff at the Grenadier are doing EVERYTHING they can to make the transition easier. They are compassionate, patient, and care deeply about my father's well being (as well as ours). They honour the dignity of each resident. They take the time to answer all my questions. Thei... read more

Joanne Beazley 

on Google

2 months ago

I would like to say I came into Chartwell Grenadier as a respite client, as I just had a hip replacement and needed a safe place to stay. For sure I did not know what to expect, even though my parents had spent 4 years in a Chartwell in another town. Everything I needed to support my needs was available but of course everything has a price. With that said I had wonderful care from the PSW's who needed to give me showers, and one notable PSW was Maribel who was always caring and I believe was dedicated to her work. The highli... read more

Gillian Collyer 

on Google

2 months ago

The psw's my mother has are very good. She enjoys the food. One problem is that she has had a mouse in her room for months. That hasn't been dealt with to our satisfaction. Also, I feel the communications with admin staff could be better. I don't always get a call back or a follow up call. 

Burke Goldstein 

on Google

3 months ago

We are a group of neighbours that live to the north side of the Grenadier. For years there has been an unacceptable noise issue coming from the ventilation system fan for the parking garage that sits on the terrace on the north side of the building. The sound is like a rusty hamster wheel constantly screeching and it makes it unbearable to sleep with your windows open. Sometimes the noise is so irritating it makes it unpleasant to be out in your yard. The admin at the Grenadier has never made it a permanent fix. The current ... read more

Burke Goldstein 

on Google

3 months ago

We are a group of neighbours that live to the north side of the Grenadier. For years there has been an unacceptable noise issue coming from the ventilation system fan for the parking garage that sits on the terrace on the north side of the building. The sound is like a rusty hamster wheel constantly screeching and it makes it unbearable to sleep with your windows open. Sometimes the noise is so irritating it makes it unpleasant to be out in your yard. The admin at the Grenadier has never made it a permanent fix. The current ... read more