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Charter Health PC

4.1

About this business

Location details

55 Highland Ave Suite 304, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
WedClosed
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.142 reviews
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Jessica M's profile image
Jessica M 
a week ago

I gave up on this clinic. Every appointment the PCP is extremely late. My last was schedule for 8 am, I waited for the call for 30 minutes before finally calling myself to cancel and was told there was a note saying it was at 8:30. Completely unreasonable. You do not change an appointment time without contacting the patient first. My bigger concern is their mental health prescriber though who put me on a bipolar medication after confirming for me that she didn’t believe I had bipolar disorder. This medication caused signific... read more

Yulia Cameron's profile image
Yulia Cameron 
2 months ago

I am looking for a new doctor and choose Alla Guerin. What a right decision! The doctor is very pleasant and professional. She made a time to listen me and gave me an option to improve my health. Staff is friendly and helpful. 

Ermira Dano's profile image
Ermira Dano 
3 months ago

I don’t usually like leaving reviews on doctor’s offices, but today has been a very bad experience. I scheduled the appointment for my mother in law at 3pm, and 30 min later the NP hasn’t showed up yet. When I asked the front desk about the delay, I received a very rude response repeating I don’t know I don’t know, and offered to reschedule just to get rid of us. In case the patient is late longer than 15 min, they have the right to cancel the appointment. Totally understandable, but also the patient time has to be respected... read more

Dan South's profile image
Dan South 
4 months ago

Thanks Brianna for canceling my appointment the day before and the office for never calling me back 

italy m's profile image
italy m 
4 months ago

I do not usually do reviews in general. But especially not for doctor's offices but samantha has gone above and beyond for my mother, I am so blessed to be my mother's caregivers. In but to have someone in your corner like Ms. Samantha is something very special. 

Frequently asked questions about Charter Health PC

How is Charter Health PC rated?

Charter Health PC has a 4.1 star rating with 42 reviews. 

When is Charter Health PC open?

Charter Health PC is open now. It will close at 5:00 p.m. 

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