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Charm Diamond Centres
- Consumer Goods
- St. John's, NL
About this business
Charm Diamond Centres is Canada’s largest independently owned and operated fine jeweller. Proudly boasting the largest collection of Canadian diamonds, Charm Diamond Centres offers something beautiful for every taste and budget.
Location details
48 Kenmount Rd Ste 300, St. John's, NL, A1B 1W3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Really disappointed with the customer service. My boyfriend recently bought a ring from this store for me, and the stone fell out not long after, even though we took great care of it. I emailed them to ask about warranty or repair options and never received a response. It’s upsetting, especially since we expected better quality and support. Wouldn’t recommend based on this experience.
Fabulous service and top notch customer care by BRITTANY Her positive attitude made the experience even more memorable!
Biggest disappointment ever, went in to collect the replacement set that is valued at $3,000 and took them to be appraised and they went from $3,000 down to $510.00 worth. So not only did your company destroy my rings but also devalued my rings. My wedding set, comprising three pieces, has been in their care since October 2024. The quality of service and repair has been utterly unsatisfactory. I visited my rings services in accordance with my warranty instructions and requested the resizing of my rings due to a slight tightn... read more
The stone fell out of my 20 year old engagement ring and brought it into Charm and the staff were excellent. They put my mind at ease that the stone could be put back in place and be good as new. In fact when I got it back it looked better than new! I was amazed at how it great it looked. I then took a few more of my rings to them to get the stones checked and claws redone. All of my rings I was very happy with. I wouldn't recommend another jewelry store. Staff expertise and understanding 10/10.
I took my grandmother’s family ring to Charm after she passed and had them replace the stones with my own family’s birthstones. When I received the ring back I was floored, the ring looked brand new. They gave me back all of the original stones, it’s now my most prized position. The staff were fantastic to work with and very professional. We go there now for all of our jewelry purchases and have always been happy with the quality and service.
Frequently asked questions about Charm Diamond Centres
How is Charm Diamond Centres rated?
Charm Diamond Centres has a 3.4 star rating with 42 reviews.
When is Charm Diamond Centres open?
Charm Diamond Centres is open now. It will close at 7:00 p.m.
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