Charleys Cheesesteaks

Marlena James 

on Google

a month ago

I wish I could give this place a zero star. That lady in the front Paulette is so disgustingly rude, downright disrespectful. I waited almost 30 minutes for a 6 wing combo and it was burnt I asked for a replacement or a refund “Paulette the manager” as she referred to herself insulted me, belittled me she didn’t want to replace the food and refused to refund my order because I used Apple Pay on my phone instead of a physical card. Also since there was nothing wrong with my drink she would only be able to do a partial refund.... read more

Kathy Theis 

on Google

2 months ago

This location deserves 0 stars. I went today and I had to wait 40min for my order. First I waited a long time just for them to take my order. There was only one person and then after like 20min another person arrived. And then they didn’t even seem with the urge to move a little faster, even though there was a long line and people waiting. I honestly don’t recommend to go there if you are at your lunch time. You’ll be there almost until your lunch time is done if you decide to get food there. Terrible service 

Christine Fantauzzi 

on Google

4 months ago

I came here to say waiting to get a meal when an employee from your Broward location named shakayla is very disrespectful cursing ppl out and the whole Broward employees from Charles thought it was funny wanna laugh and all be disrespectful. Asked for a manager and waited and the manager came to speak and allowed her employee to continue being disrespectful 

Arisbeth Ramirez 

on Google

4 months ago

Marsha was rude, I understand it’s busy but as a manager you need to learn how to kept a professional/ positive composure. she misheard when I asked for something else it’s loud I understand but the way she handled it wasn’t polite at all.