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Charles Schwab

2.8

About this business

Location details

11601 Alterra Pkwy Suite #150, Ste 150, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.842 reviews
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Roland Lee's profile image
Roland Lee 
3 days ago

I have always enjoyed excellent service at this location. Being a many decades long customer i was not disappointed when I visited the branch as a walk in. Cameron B. was especially helpful with the many account updates that I needed to get done. He was very knowledgeable, polite and diligent with follow-ups and ensured that everything was done to perfection. I would not hesitate to recommend Schwab for your investment and retirement management needs. 

Elijah Smith's profile image
Elijah Smith 
a month ago

Missing $30,000 in profit because of them. Don’t trust them with your money they restricted my account for trying to wire money to a bank that I had wired them money from. Flagged it for fraud and still refusing to release my money after the restriction was lifted because of an account review and admitted atleast 2 employee errors being the reason it wasn’t lifted sooner. Basically they’ll take any steps necessary to delay you withdrawing funds out of spite seemingly or very poor customer relations practices. I don’t even ha... read more

James Wofford's profile image
James Wofford 
6 months ago

This bank is apparently rife with fraud. They question every single transaction even those from H-E-B and normal grocery stores that I use every day. They cut off your card because they’re constantly worried about their bottom line so they don’t have to pay for fraud. Not worth it, this bank is unusable 

Samuel Kim's profile image
Samuel Kim 
7 months ago

I visited the Charles Schwab Domain office in Austin, Texas yesterday and had an excellent experience. Mr. Cameron was extremely kind, patient, and professional throughout my visit. He took the time to explain everything clearly and made me feel very well taken care of. I truly appreciate his outstanding service and highly recommend this branch. 

Alaskan Whiskey's profile image
Alaskan Whiskey 
a year ago

Trash company locked my account after a few weeks and on other review platforms people have reported the same and funds seized while having to verify (they never asked me the questions twice but typed them in) then they say you have to get a motorized document with your ID and or show up in person (im overseas on vacation you peons) after I brought netflix stock 2 days before at 1280 it's strange how my account gets locked after having funds for almost 2 weeks in my account prior to that. 1600 usd lost and still in the red (... read more

Frequently asked questions about Charles Schwab

How is Charles Schwab rated?

Charles Schwab has a 2.8 star rating with 42 reviews. 

When is Charles Schwab open?

Charles Schwab is closed now. It will open on Monday at 8:30 a.m. 

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