Charles Schwab

Peter Schildhause 

on Google

a week ago

I have over ten million invested here. I dropped in to discuss how to move several million for a real estate deal and needed to talk to a representative. I recently moved to Marin. The best the woman in front could do was give me a number to call. I would expect the local representative would want me as a client but I guess not. 

Eric Harr 

on Google

2 months ago

Deeply Disappointed — Is This How You Treat New Clients? We’re in the process of moving a significant amount of money to Schwab — a decision we made carefully, trusting the reputation and promises of personalized service. We were specifically told to come into the Corte Madera branch to finalize the process. So we did. My wife rearranged her day. We walked in expecting a brief but meaningful appointment — and were instead pointed toward a kiosk and told, “We can’t help you, but you can do it yourself over there.” Seriously? ... read more

z w 

on Google

9 months ago

The staff of this store have very limited knowledge of transaction. I am disappointed at its service. The front desk is "nicely" arrogant. 

Alex Stadtner 

on Google

2 years ago

Staff were friendly and professional, but when I walk in a place I expect to be able to ask some questions and get some work done. In this branch they primarily give you forms and if you have any questions they give you a business card or sticky-note with phone numbers of support staff. If I wanted to conduct business over the phone I wouldn't walk in! I don't get it. Frustrating more cannot be done in this branch.