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Charles River Medical Associates
- Health & Medical
- Marlborough, MA
About this business
Location details
246 Maple Street, Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to formally express my concerns regarding the lack of care and unprofessional conduct I experienced at your office. Lizza Vega, the office manager, was not professional in her interactions with me. She hung up on me twice and did not provide any assistance or guidance. As a patient seeking help and medical direction, this behavior was inappropriate and unacceptable. Due to the lack of support from the office staff, I was forced to contact the Medical Director, Dr. Brian Parello. Unfortunately, this did not resol... read more
I’ve been going to CR for 15+ years and this year it literally hit the iceberg and is sinking. They have far too many patients for the office to handle-and not enough staff to even operate the front desk phone in a professional manner.. My appointments have been canceled on me- the last refit of meds they couldn’t even send to the right pharmacy. As soon as you call them out on what they’re doing they immediately act defensive. I was sad to leave until A final appointment and to my surprise, they decided to just cancel it. A... read more
Dr. Coffin is wonderful! Very knowledgeable, honest and thorough.
NP Katelyn (Marlborough) has helped to improve my health more than any physician has in years. I highly recommend her. Katelyn actually takes the time to listen, follows up promptly and truly cares about her patients (she won't make you feel rushed).
Even though I can sympathize with some of the not so nice reviews I must highlight that which is great as well. Nurse Maria has it all, the professional demeanor and a sparkling personality. Laura McPartland, CNP is a wonderful practitioner and very well suited to fill the shoes of Nicole that we were all so fond of. Well in my view these two shining stars phase out some of the cloudiness. Kudos as well to Jonathan, hard to find a more patient and helpful being at the reception.
Frequently asked questions about Charles River Medical Associates
How is Charles River Medical Associates rated?
Charles River Medical Associates has a 3.1 star rating with 38 reviews.
When is Charles River Medical Associates open?
Charles River Medical Associates is closed now. It will open at 8:30 a.m.
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