Charles River Endoscopy LLC

Jill Hall 

on Google

a month ago

Someone called me to schedule my appt and told me I'd be having this done in the hospital because my insurance wouldn't pay I had it done in the clinic like before. I told her they pd last time and she said it was because because of my obstruction. I told her I didn't have an obstruction. Got worried and called my PCP who assured me I don't have an obstruction. I was finally contacted by the correct facility for my colonoscopy and I waited 3 months for the procedure. 4 days prior to appointment I was texted about another app... read more

Mike Leone 

on Google

2 months ago

Botched insurance info, gave the wrong location and time for a scheduled procedure, then neglected to pass along critical information from the surgeon Medical staff seem on the ball, but the admin side of the business does not have their act together 

Rose Sullivan 

on Google

a year ago

They Cancelled my procedure the afternoon before it was scheduled. They wanted a full cardiac work up and told me every GI would want that. I had my procedure done elsewhere and the anesthesiologist did not see a need for a cardiac work up at all. On top of this the office staff is extremely rude and condescending. Very hard to work with. Can’t speak for any of the providers as I ended up not having the procedure there. 

Estella C 

on Google

a year ago

Really terrific and friendly staff members all around, from receptionists to nurses to doctors. Extremely clean facilities and all everyone performed their duties perfectly while making you feel safe and taken care of. Overall lovely and quick experience! 

Scott B 

on Google

a year ago

I had my first colonoscopy here yesterday and the entire experience was beyond what I expected. Incredibly knowledgeable and friendly staff that had the procedure down to a science. I felt cared for and never in the dark every step of the way. I’m hoping not to be back soon, but I’ll have no second thoughts about coming here again.