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1717 E Baseline Rd, Tempe, AZ, 85283, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent customer service and follow through. Best experience at a dealership.
We had a unique vehicle with a big problem, sent it to several mechanics and they could not get this truck running. Darren and his crew worked hard to get it all figured out, and get our truck back to work and on the road. Update: The truck issue continued and was towed back to chapman on 2 occasions, I paid for additional work, and some warranty work was done. Now the truck is having another fuel related issue, and is down, after having the fuel system rebuilt, and wiring harness redone. Chapman is refusing to do any warran... read more
brought my truck in for warranty work, which was provided at no charge BUT still charged me $245.00 for a diagnostic check
Cheryl, my service advisor, is amazing! She always takes care of me, great communication, and quickly gets all the paperwork done so I'm not waiting at the dealership during appointments.
Edit* it’s now the following week and after multiple calls, the service department is impossible to reach. I constantly have to leave a message that receives zero response. When you call, you never get to speak with anyone actually at the service area. You call and talk to a call center, that tries to connect you to service, where you eventually just have to leave a message that goes unanswered. I was told we would be called Saturday with a an update and guess what……? Crickets, call today and guess what…..?? Leave a message ... read more
Chapman Chevrolet Service has a 4.1 star rating with 2,366 reviews.
Chapman Chevrolet Service is open now. It will close at 6:00 p.m.
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