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Chanel

4.0

About this business

Location details

19501 Biscayne Boulevard, Aventura Mall, Aventura, FL, 33180, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.097 reviews
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Marelis's profile image
Marelis 
on Google
a week ago

What a pleasure to have meet Luz; very sweet sales associate, she has exquisite taste in perfumery as well; I highly recommend to anyone looking to try out Chanel cosmetics and fragrances. 

Helen Liseichykava's profile image
Helen Liseichykava 
on Google
3 weeks ago

I am writing to formally lodge a complaint against Chanel for their misleading return policy and inadequate customer service. My experience with their return process has been extremely frustrating and disappointing, and I believe it is important to bring this matter to your attention. On Chanel's e-commerce website, it is clearly stated in the returns section that items purchased online, whether unopened or opened and slightly used, can be returned either by mail or at the nearest Chanel boutique within 17 calendar days from... read more

Tarnovecky Diary's profile image
Tarnovecky Diary 
on Google
a month ago

I was excited to visit this Chanel store to purchase a lipstick, but the customer service was disappointing. The sales associate who assisted me was neither welcoming nor attentive. Instead of engaging with me, she seemed more focused on her phone. For a luxury brand like Chanel, I expected a much more professional and pleasant experience. 

Sal Lima's profile image
Sal Lima 
on Google
2 months ago

Kudos to Paloma, with very professional attention. Easily understood what I wanted. No doubts. Great variety! 

harriet miller's profile image
harriet miller 
on Google
2 months ago

Stopped in and decided to buy a Chanel lipstick which was $150. I asked him if the case came with it he said no !!! I researched it and it does come with a protective case does come with it. He did not give it to us and he had an attitude I asked if there was any samples he said there’s none in the store really that surprising and I’m spending $150 for a lipstick Actually, I’m not a happy customer 

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Frequently asked questions about Chanel

How is Chanel rated?

Chanel has a 4 star rating with 97 reviews. 

When is Chanel open?

Chanel is open now. It will close at 8:00 p.m.  

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