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Champion Jeep
- Automotive
- Lansing, MI
About this business
Discover the Champion difference at Champion Chrysler Jeep Dodge Ram of Lansing, serving the Eaton County community for over 20 years. Our dealership offers a large selection of new Chrysler, Jeep, Dodge and Ram vehicles, as well as pre-owned cars, trucks and SUVs. Make sure to check out the monthly Danica Deals offered on New inventory. Shop with confidence for your next Pre-Owned vehicle with our exclusive Champion Lifetime Warranty, complimentary with all qualifying vehicles. Customer satisfaction is top priority and our ... read more
Location details
6525 W Saginaw Hwy, Lansing, MI, 48917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 8:00 p.m. | |
| Tue | 08:30 a.m. to 6:00 p.m. | |
| Wed | 08:30 a.m. to 6:00 p.m. | |
| Thu | 08:30 a.m. to 8:00 p.m. | |
| Fri | 08:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Champion does not care about customer service. They keep your car forever and tell your car insurance that they will offer a car as a courtesy for customers while the car is in shop but that is not true. I've heard from previous customers. That is only to get your car there and your insurance money to pay for repair.
DO NOT..I REPEAT DO NOT TAKE YOUR VEHICLE TO FACILITY FOR ANY BODY WORK. I took my 2014 Honda CRV into their facility for a small collision that required paint of the rear quarter panel. Champion proceed to paint the part with the incorrect color (wrong hue). Plus, they when they put part back on the car it is very loose. As promised by my insurance company they would wash my vehicle before returning it to me. Champion did not even do this simple task. The kicker is that I received an automated "follow-up" call from Champion... read more
I should have first realized Champion wasn’t geared towards customer service when I began the search for a new Jeep wrangler. Because of awful sales service I bought my car from another dealership, but because I live in East Lansing, Champion is the only Chrysler dealership within 25-30 miles. I recently took my 2010 wrangler (72K miles) because the check engine light was blinking. I should note, I have 100k powertrain warranty and the Max Care Lifetime warranty. I am currently up to-date on all maintenance, and have not had... read more
Every time I bring my car to this dealership I have one problem or another. Things seem ok when I drop my car off but when they call to explain my service/repairs the problems start. Twice I have had problems with Brian in the service department. He starts out nice but by the time my car is finished and I am pulling out of the lot I feel horrible and mistreated. Champion Chrysler needs to keep the treatment of their customers in mind when talking on the phone and in person. I will not be taking my car back to Champion Chrysl... read more
Pushy sales tactics. Very quick to take your $17000 dollars and make you every promise you want to hear but will not follow through with their end of the bargain. Had our car that we purchased from them for 8 out of the 21 days we owned it (four of which were to fix a three inch tear in the carpet) and NOT 1 THING was done that was on the "We Owe" list filled out when we purchased the car. The management is extremely rude, unprofessional and immature. There is (even by their sales managers own account) poor communication bet... read more
Frequently asked questions about Champion Jeep
How is Champion Jeep rated?
Champion Jeep has a 4.3 star rating with 814 reviews.
When is Champion Jeep open?
Champion Jeep is open now. It will close at 8:00 p.m.
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