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Chamberlain Group

2.2

About this business

Location details

300 Windsor Dr, Oak Brook, IL, 60523, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.270 reviews
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Jason Johnson's profile image
Jason Johnson 
4 weeks ago

I ordered a MYQ Smart Garage Video Keypad on 10/9/25. I tried to cancel the order a week ago and got the run-around. Today is 10/29/25 and I finally get an email stating it has shipped from Tucson, Arizona. I can't rate the product yet as it hasn't arrived but the service I have received so far is pathetic. Whoever is in charge of product delivery needs a performance discussion. 

john ging's profile image
john ging 
a month ago

I bought two smart garage door openers and had them installed. At the most random times they will just not work.So much for being smart. Have you ever had a broken ankle and you literally have to get out of your truck to go open your garage because the remote does not work. Then come back to your truck and move it into the shop. I hope you have better luck than I do 

A Wise's profile image
A Wise 
a month ago

Purchased an expensive new chain opener, but it's incompatible with older vehicle Homelinks. Now another expensive accessory needs to be purchased just to get the Homelinks to communicate with the opener. Cust service basically said to pound sand. 

DW '57's profile image
DW '57 
a month ago

They misrepresented a package deal through the app. I tried to get resolution through customer service but they are worthless. I am sending it all back at my own expense since they could not even keep a promise from customer service to call me back. I will also file a complaint with the BBB and working with American Express on a charge back. 

John Bonham's profile image
John Bonham 
2 months ago

This company is a dumpster fire 

Frequently asked questions about Chamberlain Group

How is Chamberlain Group rated?

Chamberlain Group has a 2.2 star rating with 70 reviews. 

When is Chamberlain Group open?

Chamberlain Group is open now. It will close at 5:30 p.m.  

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