Chalet Motel Brunswick Heads

Bianca Arnold 

on Google

a week ago

We couldn't get into the room because the code didn't work and had to wait for a working code to be issued once we were let into the room. We were there 3 nights during which the room was not properly serviced. We could hear traffic noises because it's directly on a main thoroughfare. It's not really close to anything except the BWS. I expected better for the price paid. 

Bec Taylor 

on Google

a month ago

Would not stay here again. Customer service was terrible. I sent a message to the motel the morning of as my 3 year old had come down with a vomiting bug asking if we could change our dates. All the motel sent me back was a message saying “request declined”. The room was tidy and clean yes but the beds were very uncomfortable, not enough bedding in winter, we had to sleep in jumpers too, the water pressure in the shower was a trickle. Not what you pay $285 per night for in the middle of winter. Thinking back to it we should ... read more

Lena Bookall 

on Google

2 months ago

We stayed in The Sunset Loft for 2 nights and absolutely loved it. The space was clean and beautifully presented. Super comfortable beds, lovely bathroom, amazing patio. Loved the location and free bikes to use. Great service! Highly recommend! We will be back! 

ben funnell 

on Google

2 months ago

Noisey, no hot water