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Certified Express Lube & Auto Service

4.7

About this business

Specialties: Service is what sets us apart from others. We understand you have a concern with your vehicle, and you need attention. Whether you just need air in your tires or need more attention, you've found the right place. 241-7166 is all the numbers you need! Established in 2001. When we bought Certified it had been in business for over 20 years already. Since 2001 we have transformed Certified into a Customer Focused Business. This means We understand we are working for you, the customer! 

Location details

6540 KY-146, Crestwood, KY, 40014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7164 reviews
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Jann H.'s profile image
13 years ago

Recommended Vehicle Service Repair Shop – My family and I sincerely feel secure that we are receiving an honest estimate for service and repairs on our vehicles. Steve and Josh are extremely confident in their recommendations of what is immediately needed for our vehicles and what can wait until a later date. They will advise you on what you need to watch and or listen for on your repairs at a later date. With the economy being what it is now that is a service that many people are looking for. In my past experience there are... read more

w 4.'s profile image
13 years ago

CERTIFIED TRANMISSION IS A GOOD AUTO REPAIR SHOP – I have taken my cars and trucks to Certified for years and they have always done a good job and were fair with me. I wonder if the guy complaining actually talked to Steve. I hate to see a shop get dogged on the internet when they could have avoided the issue simply by reviewing the estimate with Steve. 

Brown6613's profile image
Brown6613 
14 years ago

Buyer Beware, Ripoff Artist in Crestwood – Do yourself and your car a favor and do NOT do business with Certified. I moved into the area in 2006 and initially used Certified for all my automotive repairs. I believe that over the past couple of years the quality of work has gone down while the prices have gone up. Here is a quick recap of my last two experiences with Certified which I guarantee you will be my last. In May of 2010 I took my 10 year old Ford Van in to have the transmission fluid changed. After they performed th... read more

Sundquist's profile image
Sundquist 
14 years ago

Do your car a favor and do NOT take it here for repairs. – I took my van there because from time to time the check engine light would come on NOTHING else was wrong. Over $1000.00 later and 2 more return trips. They tore up the heat, supposed to replace battery and didn't, hoses were missing, caused a ticking in the steering column and never fixed the check engine light. The topper was the last time I picked up the van drove it 9 miles, smoke started bellowing out, engine started knocking. Lucky pulled into gas station and i... read more

Wildmanbill's profile image
Wildmanbill 
15 years ago

An excellent place to go for auto repairs – I have taken various vehicles over the years for everything from their quick lube and oil changes to overnight dropoffs for, "I don't know what's wrong, it just won't run" problems. The shop was always fast, friendly, and knowledgable. I always felt welcomed and comforted by their handling of my vehicle concerns and satisfied with the integrity of their repair diagnosis. I highly recommend this shop! 

doesntmatter123's profile image
doesntmatter123 
15 years ago

DO NOT GO HERE – Fastest turn over rate I have Ever seen.... number one.. Everytime you go in there you have to talk to someone new other than steve, if he's even there. Now the reason why I would never ever take any of my cars there were because both times I have ever had them do transmission work I had to return to the shop to have them again FIX my trucks... Now the first truck I had them work on they said that because of the way that the transmission broke that i must of been abusing the truck and they wouldnt stand behi... read more

slwatts's profile image
17 years ago

Excellent service, good prices, fast and friendly – Certified was recommended by a neighbor and I'm very pleased. Fair, fast, friendly and honest, everything I could ask for in a repair shop. They even brought me home and picked me up. Repairs were done right away, and for a very reasonable price. I highly recommend them to anyone. 

steve62's profile image
17 years ago

Service You Can Trust! – Dear Readers, Please take the above review with a grain of salt. The young lady writing the review was prosecuted by my business for writing bad checks. She now takes advantage of her disabled father-in-law because she will not find a job and help support her family. Walter did not ever have an account with our business (no one does), I simply allowed him to pay when his disability check came in. This is why she chose to have her van towed to us. Remember, it's always someone else's fault! Steve Hegg... read more

lewing1974's profile image
lewing1974 
17 years ago

High Prices, slow, bad business practice – On August 9, 2007 I had my 1995 Mercry Villager towe into their shop to be fixed and my father in law agreed to have the bill to be added to his personal account for him to pay. He spoke with Kelley and Steve ( the owner) the same day as the van was towed in to have them add the bill to his account and he was told that would be fine. I and my father-in law called every day for 5 days to find out the status of my van and was always told they would call us back and they never returned... read more

Frequently asked questions about Certified Express Lube & Auto Service

How is Certified Express Lube & Auto Service rated?

Certified Express Lube & Auto Service has a 4.7 star rating with 164 reviews. 

When is Certified Express Lube & Auto Service open?

Certified Express Lube & Auto Service is closed now. It will open tomorrow at 8:00 a.m. 

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