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Century Propane, Inc.
- Propane
- Moraine, OH
About this business
Location details
2305 East River Road, Moraine, OH, 45439, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have read all these negative reviews about Century and I have to say, I bought the house and inherited them as the propane supplier in Feb 2012. They have been the best priced supplier (I called around when we 1st bought the home), typically can expect refill within 1-4 days of calling, friendly customer service woman. There has been only 1 incident that happened recently and it was completely the driver's fault. He delivered propane to the wrong home and we were without for about 10 days. I called repeatedly to figure out... read more
Century Propane Does Not Respond!!! – I read all the complaints regarding Century Propane in Moraine, Ohio and I sure am glad that I took everybody’s advice. I recently bought a house that already had Century Propane. I did some more research and found another propane company to do busy with and they have been wonderful. It’s been four months, that I have been calling Century Propane to come to my property to remove their tank and regulator and they just absolutely refuse to respond. What can I do to resolve this, telephone ... read more
Century Propane -- Worst Company Ever – I have been with the company for many years, obviously there has been a restructuring in the company and the employees don't know their ass from a hole in the ground. Every time I call there and ask for a person I've spoken to in the past, they say "they no longer work here"...wonder why. I live in a mobile home and have a limited income and they refuse to deliver unless I pay in advance the full amount. I've asked for a payment plan and all they offer is that I pay in full or they wil... read more
Worst Propane Company..Unbelievable horrible company – OK here goes. It is a sunday morning when we woke to a 54 degree home. With a two yr old and a chronic ill wife they refuse to come out to fill the tank. Mind you, we are on auto fill, they took our last payment out two weeks ago from our account we wanted to send them the paper showing the evidence from the bank but they did not want that and still insisted on getting $600.00 upfront. The driver came made no mention of a “leak test” and charged another $50 plus, $130 fo... read more
Bad Experience – The customer service was always one lady, she appeared to be the office manager as well as the billing person and the authority speaking in name of Century Propane. For several years, I would call Century Propane, they would deliver, regardless of anybody being home or not and leave a bill on my door. I would mail check payment. One day, Ms Office lady decided that she wasn´t going to send a driver unless I was home?!?!?!? After several attempts and not understanding AND not being able to speak with a Manage... read more
Century Propane Inc. – My client has been with Century Propane for about one year. In the beginning they were on auto fill, but had to call Century every time for the first 4 months to get them to fill their tank. Between the call and them coming out would take between 2 to 4 days. My client requested that the tank be empty during the summer but Century came out and filled the tank for the summer. Last winter Century called an offer a deal of, “same cost for the same amount of propane used last winter.” My client signed up f... read more
Terrible customer service with overpriced propane – This company has terrible customer service. The people who answer the phones are very rude and confrontaional, when you actually have a problem, they refuse to allow you to talk to anyone else in authority. They do not communicate at all with their customers regarding billing or service. When I informed them I was going to discontinue service when I could get a new company to come out, they came out imediately to fill my tank up completely. They also refuse to give credit f... read more
terrible service – I have been using Century for the past year and a half. I inherited the service when I bought my house. Their customer service is dreadful. It would take on average two weeks after I called to refill the tank. Also, when I had maintence issues they outright refused to repair the guage on two or occasions. The first time I was under the impression that it was fixed but as the next heating season came I soon found out it wasn't fixed. I asked again for it to be fixed but for some reason they filed the tank t... read more
Frequently asked questions about Century Propane, Inc.
How is Century Propane, Inc. rated?
Century Propane, Inc. has a 3.3 star rating with 15 reviews.
When is Century Propane, Inc. open?
Century Propane, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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