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19 Gruene Park Drive, New Braunfels, TX, 78130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My healthcare provider recommended that I obtain my MRI at this facility. I called ahead and verified my insurance payment and the MRI office staff told me I was 100% covered because I had met my deductible. “Zero cost for today’s exam” was the official terminology used by the office. The cost of the physician interpretation was separate and I am not contesting that portion. I begin getting bills for $129, I call the office billing manager and she never returned my call. After receiving another bill I then sent the payment s... read more
My healthcare provider recommended that I obtain my MRI at this facility. I called ahead and verified my insurance payment and the MRI office staff told me I was 100% covered because I had met my deductible. “Zero cost for today’s exam” was the official terminology used by the office. The cost of the physician interpretation was separate and I am not contesting that portion. I begin getting bills for $129, I call the office billing manager and she never returned my call. After receiving another bill I then sent the payment s... read more
Take my advice, don't go here. I had a horrible experience with these people. They rarely answer their phones, and they won't return voice messages either. They won't help you get a prior authorization from your insurance company for your procedure, and when you ask for assistance their attitude will be indifference. Do yourself a favor and find another radiology provider.
In July I set up an appt for a CAT scan the first week of Sept when my insurance plan/deductible started over and when I would be going through New Braunfels. I got to the office and there was no appt for me. Otherwise, I would have given them 5 stars as their cost was a fraction of other places prices and they were very kind about getting me taken care of ASAP.
ct scan is so fast you shouldnt eat before though
I visited this medical office during the first week in January. I found the waiting room to be small, very crowded with oversize chairs and couches. It was also very noisy due to a loud TV. The Imaging Technician did not use proper technique when starting an I.V. I bleed on him and he was not properly protected (no gloves), and neither was I. I would not recommend this medical office and I will no return there as a patient.
Central Texas Imaging has a 2.5 star rating with 23 reviews.
Central Texas Imaging is open now. It will close at 5:00 p.m.
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