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Central Kia of Plano Service Department
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I write positive review
I'm very happy with the service of my car. It was on time and the docs were all online--very convenient. Just one issue. None of the faucets in the men's room sinks work. One of the employees told me they have been broken since Thursday (today is Monday). That's not good. It seems like a small thing but it is more important than management realizes.
I called this Kia dealership to schedule an oil change and warranty service for a horn that suddenly became extremely quiet. I was told that the oil change could be completed in approximately 1.5 hours, but the dealership would not even check by phone whether the horn part was available. Instead, I was told that I would need to leave the vehicle with them for 24–48 hours just for diagnosis. They would not schedule a specific appointment time for the horn diagnosis, and they also do not accept vehicles for this type of diagno... read more
The worst dealership experience I have ever had. I have brought my car to their service center three separate times for the same engine overheating issue, and the problem still has not been resolved. Each time, they keep my car for weeks with little to no progress or communication, only to return it with the same issue. The service has been extremely unprofessional and frustrating. I have repeatedly asked for a loaner vehicle while my car is being kept for repairs, but somehow they never have one available. What makes this e... read more
I am contacting Kia Corporate because I am extremely disappointed with the way a tire safety issue with my 2026 Kia K4 has been handled. I purchased my Kia K4 brand new in January 2026. The vehicle had zero miles on it when I purchased it, and it currently has only a little over 3,700 miles. Last week, I noticed a large knot/bulge on the driver’s-side front tire. Because this is a relatively new vehicle with very low mileage, I immediately contacted the dealership where I purchased the vehicle and made an appointment to have... read more
Frequently asked questions about Central Kia of Plano Service Department
How is Central Kia of Plano Service Department rated?
Central Kia of Plano Service Department has a 4.4 star rating with 555 reviews.
When is Central Kia of Plano Service Department open?
Central Kia of Plano Service Department is open now. It will close at 6:00 p.m.
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