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Central Kia of Plano Service Department
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Bought my car from this dealership in 2021 and used their service department ever since. My experience was good until recently. I brought my car in for routine service with no issues, but was told the check engine light came on after they started it. I was quoted $1,750 for repairs, which I declined. After picking up my car, it began overheating within 15 minutes and had to be towed elsewhere. I left a review and was told management would follow up, but instead my service advisor asked me to remove the review in exchange for... read more
I purchased a 2019 Kia Stinger GT2 from Clay Cooley Kia Plano as a demo vehicle in 2020 with 6,204 miles on it. Since purchase, I have driven the vehicle approximately 19,000 miles. The car has been carefully maintained and kept in excellent condition. My vehicle has been at the dealership since February 12, 2026 for a warranty-covered issue and has remained out of service for more than 2.5 months. During this time, multiple repair attempts have been made, including involvement from Kia America Consumer Affairs and corporate... read more
BUYER BEWARE! UPDATE!! 3/26/2026 I paid cash for the car in November and just got the title last week! I still haven’t received the registration sticker. I have a second key that doesn’t fit the car and still getting the runaround about the “Family Guarantee “ I found the used car I wanted at what appeared to be a reputable dealer. The group of dealers owned by Clay Cooley claims to have no “dealer add ons”. This was a lie. The first out the door price included $3k plus of Elo, Motor Trend Certification, and Solar Protection... read more
I had a great experience at Clay Cooley Kia of Plano! Shaneisha was amazing—very professional, knowledgeable, and easy to work with. She made the process smooth and stress-free and answered all my questions without any pressure. Thanks to her, I’m now happily driving my new Kia Sportage. Highly recommend asking for Shaneisha if you’re buying a car there! Thank you Marshall and Colling for delivering my car. You guys were awesome
Frequently asked questions about Central Kia of Plano Service Department
How is Central Kia of Plano Service Department rated?
Central Kia of Plano Service Department has a 4.4 star rating with 544 reviews.
When is Central Kia of Plano Service Department open?
Central Kia of Plano Service Department is closed now. It will open tomorrow at 7:00 a.m.
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