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CellNetix Pathology and Laboratories Spokane
- Pathologists
- Spokane, WA
About this business
Location details
800 W 5th Ave, Spokane, WA, 99204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could leave 0 stars, I would. This company sent me to collections well after accepting proper payment from me. I have my confirmation number and receipt of payment on file from over 45 days ago. To my surprise, I received a call from an extremely rude collections agency this morning, saying I owe the exact amount I’ve already paid. It seems like this is the case with the 20 other people here that also left a 1 star review. I had cancer. I had to undergo surgery at Deaconess hospital downtown. I chose a solid doctor with... read more
DO NOT USE THIS COMPANY IF AT ALL AVOIDABLE!! They were recently hacked and have not reached out to any of the affected people. My provider informed of the breach, but cellnetix will not return my calls and have not reached out to inform me of the breach or what information of mine was obtained. Absolutely horrible and unprofessional. After reading other reviews they seem to be a horrible company all the way around.
Can I give it 0 stars?? They billed me, I paid it then they started sending me notices saying I hadn't. I forwarded on the confirmation email, gave all the info on the transaction and called NUMEROUS times and told they would fix it only to get another notice. They sent me to collections which I am disputing with a copy of the confirmation email. If you have to have lab work done I suggest you ask your physician to NOT send it here. This place should be reported for fraud.
The customer service representatives at the bill pay service are perhaps the worst I have ever experienced… I tried paying a $31 bill and talked to no fewer than six people before finally hanging up and paying on line. Each representative asked for my name, DOB and billing address without providing any confirmation that I was truly dealing with a CellNetix employee… one lady I spoke with had a rooster crowing in her back yard… not exactly comforting after being transferred on multiple occasions. I’m pleased with the services... read more
I received a bill for lab services two months following a colonoscopy and removal of 2 polyps. The invoice indicated it was submitted to my insurance carrier, which purportedly paid nothing. I contacted my insurance carrier and confirmed my coverage is for 100% for colonoscopy and related lab services, and it never received a submission for payment from Cellnetix. I called Cellnetix and was transferred 3 times before I spoke with someone to address the issue. (The automated greeting system and all 3 reps requested my name, a... read more
Frequently asked questions about CellNetix Pathology and Laboratories Spokane
How is CellNetix Pathology and Laboratories Spokane rated?
CellNetix Pathology and Laboratories Spokane has a 1 star rating with 20 reviews.
When is CellNetix Pathology and Laboratories Spokane open?
CellNetix Pathology and Laboratories Spokane is open now. It will close at 6:00 p.m.
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