Cellairis

Dan Dewald 

on Google

8 years ago

I took an Iphone 4 in to have its screen replaced and was told it would be one-half hour, which it was for the first botched attempt. The correct parts weren't on hand, so the store manager tried to bamboozle me into accepting a screen of a different color. After another 90 minutes that screen was apparently one that didn't fit for the carrier I was using. I was called to the kiosk and offered a discounted case for the long wait. This was an attempt to disguise another mistake. I discovered a visible space between The phone'... read more

Rachel Pulling 

on Google

9 years ago

DO NOT GO HERE. I needed my iphone screen repaired so I thought it was great there was a place in the mall that would fix it. I went here and got my screen repaired for $200. It took 2 hours. 2 months later my screen cracked and my whole screen went black. I took it to the apple store in San Diego and they told me that the screen was poorly fixed and because it was not done by an Apple retailer, I would have to go somewhere else. They suggested a place to me so I went there. They told me they could fix my screen in 30 minute... read more

Adam Jones 

on Google

10 years ago

While I was walking through the mall I stopped at Cellairis and what came of that was absolutely horrible customer service, lack of attention, and the lady did not even stand up to talk to me. I went on to ask if she could just point to where my cell phone was located I would look myself but she did not. By far the worst person to hire ever for a company. The guys in the food court actually stood next to me and helped me out which took all but 5 minutes, they have my return business and not cellairis. 

Levi Lass 

on Google

10 years ago

I was sold a case that had a crack in it. Upon realizing it later that day I made an attempt to return it. The associate running the register said quote " How do I know you didn't just go throw it out on the highway?". I was refused service and the ability to return a defective product I was sold. When I asked to return it again they threatened to call mall security and have me thrown out. I will never shop there again. I urge anyone who is looking for a phone accessory to avoid being scammed by this sub-par enterprise.